
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Fixed Shifts
Benefits
Employee assistance program
Job Description
Dutch Bros Coffee is a vibrant and rapidly growing beverage company that has established itself as more than just a coffee retailer. Rooted in a culture of positivity, community engagement, and exceptional customer experiences, Dutch Bros is well-known for its unique approach to both its products and its workplace environment. This company emphasizes its mission to love people, make a difference in the community, and provide extraordinary experiences to every single customer. Its employees, affectionately called Broistas, are the core of the company culture and embody the philosophy of 'love all, serve all'. They are encouraged to be authentic, adaptable, and people-first individuals who bring kindness and positivity in every interaction. The work environment is infused with fun, energy, and a shared passion for making a difference one cup at a time.
Working at Dutch Bros Coffee means engaging in a role that goes far beyond just serving beverages. As a Broista, you are a pivotal member of a team that values enthusiasm, teamwork, and genuine connection with customers. This role offers the opportunity to meet new people daily, build relationships, and deliver consistent quality and service with speed. With an hourly wage up to $16.00, including average tips of about $6.00 per hour, Dutch Bros provides a competitive compensation package that recognizes both skills and the impact on customer experience. This hourly rate includes tipping but actual tips may vary.
The position is designed for individuals who thrive in fast-paced, team-oriented environments and enjoy being part of a community that values personal growth, positivity, and service excellence. Each Broista is empowered to create memorable moments for customers by greeting them warmly, educating them about the menu and specials, and ensuring every order is fulfilled accurately. Aside from customer service, Dutch Bros also invests in its employees’ well-being and growth through benefits such as paid volunteer time, education benefits, mental health support, and a 401(k) match. Training and ongoing development are key pillars, with a comprehensive onboarding program set to equip you with the tools necessary to succeed.
The physical nature of the job means being ready for movement during shifts which can last up to 10 hours, requiring standing, walking, lifting up to 65 pounds, and occasional work under varying weather conditions. This ensures that the working environment is dynamic and active. Dutch Bros values reliability, strong communication skills, and the ability to adapt and contribute to a positive team atmosphere. If you enjoy working where you can grow, be yourself, make friends, and have fun while impacting your community positively, this role is a great fit.
Working at Dutch Bros Coffee means engaging in a role that goes far beyond just serving beverages. As a Broista, you are a pivotal member of a team that values enthusiasm, teamwork, and genuine connection with customers. This role offers the opportunity to meet new people daily, build relationships, and deliver consistent quality and service with speed. With an hourly wage up to $16.00, including average tips of about $6.00 per hour, Dutch Bros provides a competitive compensation package that recognizes both skills and the impact on customer experience. This hourly rate includes tipping but actual tips may vary.
The position is designed for individuals who thrive in fast-paced, team-oriented environments and enjoy being part of a community that values personal growth, positivity, and service excellence. Each Broista is empowered to create memorable moments for customers by greeting them warmly, educating them about the menu and specials, and ensuring every order is fulfilled accurately. Aside from customer service, Dutch Bros also invests in its employees’ well-being and growth through benefits such as paid volunteer time, education benefits, mental health support, and a 401(k) match. Training and ongoing development are key pillars, with a comprehensive onboarding program set to equip you with the tools necessary to succeed.
The physical nature of the job means being ready for movement during shifts which can last up to 10 hours, requiring standing, walking, lifting up to 65 pounds, and occasional work under varying weather conditions. This ensures that the working environment is dynamic and active. Dutch Bros values reliability, strong communication skills, and the ability to adapt and contribute to a positive team atmosphere. If you enjoy working where you can grow, be yourself, make friends, and have fun while impacting your community positively, this role is a great fit.
Job Requirements
- Food handler permit or certification as required by state or local regulations
- Ability to stand, walk, or be in motion during shifts up to 10 hours
- Ability to lift, push, or carry up to 65 pounds
- Reliable transportation and ability to arrive on time for scheduled shifts
- Proficiency in English communication, additional languages a plus
- Willingness to complete and pass required trainings and certifications
- Compliance with company policies, including the Employee Handbook and Mafia Manifesto
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus but not required
- Strong verbal and written communication skills in English
- Ability to work in a fast-paced environment
- Ability to stand, walk, and perform physical tasks for extended periods
- Basic math skills for handling cash transactions
- Food handler permit or certification as required by local regulations
Job Duties
- Engage with customers by greeting and thanking them with a smile
- Ask and educate customers about the menu, products, and specials
- Embody the company culture by building positive relationships
- Ensure consistency in speed, quality, and service
- Maintain a positive attitude and optimism with coworkers and customers
- Be reliable by showing up on time and communicating availability
- Help out teammates and support the store as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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