Dutch Bros logo

Broista - Richland Hills, TX

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Fixed Shifts
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Benefits

paid volunteer time
Employee assistance program
Education Benefit Program
401(k) match
training program
free drinks
Dutch Bros swag

Job Description

Dutch Bros Coffee is a vibrant and energetic coffee company known for its commitment to creating memorable experiences and making a positive difference in the community. Founded on the principles of love and service, the company champions a culture where every employee, known as a Broista, plays a vital role in upholding the philosophy of "love all, serve all." The company prides itself not just on delivering high-quality beverages but on fostering an inclusive, fun-loving workplace where authenticity and teamwork are highly valued. Dutch Bros Coffee stands out as more than just a typical coffee shop; it is a community-focused organization that empowers its employees to grow both personally and professionally while positively impacting their surroundings.

Working at Dutch Bros Coffee as a Broista means being part of a team that thrives on enthusiasm, adaptability, and kindness. The role is designed for individuals who are authentic, people-first, and eager to contribute to a positive environment. Broistas engage directly with customers, ensuring they have extraordinary experiences with every visit. The position is not only about serving coffee but about building lasting relationships with customers and teammates alike.

The Broista position involves a wide range of responsibilities, including greeting customers with warmth, educating them on the diverse menu options and specials, and consistently delivering quality and speedy service. Dutch Bros emphasizes the importance of reliability, positivity, and teamwork, encouraging each Broista to support their colleagues and maintain a cheerful outlook. Employees are empowered to be generous through their service window and are given opportunities to contribute to their communities through paid volunteer hours.

In addition to competitive pay up to $16.00 per hour, which includes an average tip of $6.00 per hour based on 2024 data, the company offers comprehensive benefits and support programs aimed at fostering well-being and development. These benefits include access to an Employee Assistance Program, Employee Resource Groups, an Education Benefit Program offering up to $5,250 yearly for professional development, and a 401(k) match to help secure the employees' futures. The inclusive culture at Dutch Bros Coffee ensures that Broistas feel appreciated and equipped with the tools they need to succeed through a thorough training program and ongoing support.

Safety and adherence to company policies are paramount at Dutch Bros, with requirements including obtaining a Food Handler Permit and maintaining relevant certifications. Broistas should be prepared for a physically engaging work environment that may require standing for extended periods, lifting up to 65 lbs, and working in variable weather conditions. The company values clear communication skills, including proficiency in English, and appreciates multilingual abilities.

Ultimately, this role is ideal for those seeking a dynamic job within a supportive, growth-oriented atmosphere surrounded by positive community vibes. Dutch Bros Coffee is committed to ensuring that its employees enjoy a fulfilling career path marked by personal growth, community involvement, and a chance to make every cup count.

Job Requirements

  • Obtain and maintain a Food Handler Permit or Certification as required
  • Reliable transportation and punctuality for scheduled shifts
  • Ability to stand, walk, and be active during shifts up to 10 hours
  • Capacity to lift and carry up to 65 lbs
  • Ability to complete and pass all required trainings and certifications
  • Basic math skills for handling cash transactions
  • Proficiency in written and verbal English communication

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication skills in English
  • Ability to work in a fast-paced environment
  • Positive attitude and team player mindset
  • Willingness to learn and adapt
  • Familiarity with food safety and handling practices

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about the menu, products, and specials
  • Embody the company culture focused on relationships and community
  • Ensure consistency in speed, quality, and service
  • Maintain a positive and optimistic attitude during all interactions
  • Be reliable by showing up on time and communicating availability
  • Assist teammates and support operations as needed

Job Criteria

Experience

Entry Level (1-2 years)


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