Dutch Bros logo

Broista - Prosper, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that prides itself on being more than just a beverage provider. With a strong commitment to community and culture, Dutch Bros is known for fostering a fun-loving and engaging work environment where employees, known as Broistas, play a crucial role in delivering extraordinary experiences to customers. Established with a mission to love people, make a difference in the community, and provide exceptional service, Dutch Bros Coffee has built a reputation as a team-driven and positive workplace where individuality is celebrated. The company’s philosophy, "love all, serve all," is the foundation of its strong culture and serves as a guide for every employee interaction and customer engagement. Dutch Bros Coffee offers an exciting employment opportunity for individuals who are passionate about community involvement, customer service, and personal growth. Broistas are not only coffee makers but also ambassadors of the brand’s values, and the company emphasizes teamwork, authenticity, adaptability, and a people-first attitude amongst its staff. This role is designed for those who thrive in fast-paced environments where they can connect with customers daily, help educate them about products, and contribute to creating memorable experiences. As a Broista, you will uphold core values of speed, quality, and service to ensure every customer receives exactly what they expect in a timely manner. You will be encouraged to remain positive and reliable, showing up with enthusiasm and a readiness to support teammates as needed. The company provides substantial support to its employees, including paid volunteer time, mental and physical health resources, professional development funds, a 401(k) match program, and opportunities to participate in a tip pool after training completion. Dutch Bros also places great emphasis on employee development through a comprehensive training program designed to equip you for success in the role. Working here involves physical activity such as standing, walking, lifting, and occasional exposure to varying weather conditions, all of which are supported by proper gear and safety measures. Compensation for the position includes an hourly wage of up to $16.00 plus additional tips averaging $6.00 per hour, reflecting the company’s commitment to rewarding outstanding customer service. If you’re a motivated, community-oriented individual looking for a dynamic work environment where you can grow personally and professionally while making a positive impact, Dutch Bros Coffee offers a unique and rewarding career path.

Job Requirements

  • Food handler permit or certification as required by state or local regulations
  • Reliable transportation to ensure timely arrival
  • Ability to stand, walk, and be active for up to 10 hours per shift
  • Capability to lift, push, pull, or carry up to 65 lbs
  • Completion and maintenance of all required trainings and certifications
  • Proficiency in English with additional languages valued
  • Compliance with company policies and procedures
  • Availability for scheduled shifts and mandatory meetings

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Strong communication skills both verbal and written
  • Ability to perform basic math for cash handling
  • Friendly and approachable demeanor
  • Willingness to learn and adapt to a fast-paced environment
  • Commitment to uphold company values and culture

Job Duties

  • Engage with customers greeting and thanking them with a smile
  • Ask customers about their needs and educate them about the menu and specials
  • Embody and promote Dutch Bros culture in every interaction
  • Ensure consistency by maintaining speed, quality, and service standards
  • Maintain a positive attitude and spread optimism to coworkers and customers
  • Be reliable by showing up on time and communicating availability
  • Support teammates and assist as needed during busy periods

Job Criteria

Experience

Entry Level (1-2 years)


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