Dutch Bros logo

Broista - Palmhurst, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Fixed Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a dynamic and fast-growing coffee company that is passionate about more than just serving excellent beverages; they are dedicated to making a meaningful difference in their communities one cup at a time. Established as a fun-loving, people-focused brand, Dutch Bros Coffee has built a vibrant culture centered around its mission to love people, contribute positively to the community, and provide extraordinary customer experiences. The company prides itself on fostering an inclusive, uplifting environment where every employee, known as a Broista, is a cornerstone of this vibrant culture. Broistas uphold the company’s philosophy to "love all, serve all," embodying kindness, authenticity, and a commitment to delivering quality service with a smile.

At Dutch Bros Coffee, working as a Broista means being part of a close-knit, supportive team where enthusiasm and positivity are contagious. The workplace is designed to be a place where you can be your authentic self, grow professionally, and develop meaningful relationships with coworkers and customers alike. Dutch Bros values adaptability and teamwork, encouraging employees to adjust with ease to changing circumstances while supporting each other to grow together. The company’s strong focus on community involvement, employee development, and well-being makes it a rewarding and energizing place to build a career.

The Broista role is an exciting opportunity for individuals who thrive on engaging with others and who enjoy being part of a team that values positivity and dedication. As a Broista, you will have direct interactions with customers every day, creating memorable moments by greeting them warmly, helping them navigate the menu, and providing them with exceptional beverage experiences. Whether discussing new menu items or current specials, you serve as an ambassador for Dutch Bros Coffee’s brand and culture, which is rooted in relationship-building more than just beverage service.

Dutch Bros Coffee offers competitive compensation for this role, including up to $16.00 per hour, which incorporates an average tip amount of $6.00 per hour based on 2024 reporting. This pay structure reflects the company’s appreciation for the customer service and energy Broistas bring to their shifts. While tip averages may vary, the opportunity to earn tips through participation in a tip pool after completing training adds an exciting financial incentive to the role.

The company also provides a comprehensive support system for its employees, including an Education Benefit Program offering up to $5,250 per year toward professional development after one year of employment, paid volunteer time allowing employees to give back to their communities, and an Employee Assistance Program to support mental and physical health. Through well-designed training programs, Broistas are equipped with the necessary skills and knowledge to succeed and grow within the company. Dutch Bros Coffee also offers a 401(k) plan with a company match of up to 4%, ensuring employees can plan for their future.

Working at Dutch Bros Coffee requires energy and stamina, as shifts can last up to 10 hours and involve standing, walking, and occasional lifting of up to 65 pounds. Employees must be comfortable with a variety of physical demands and the sometimes variable weather conditions encountered while working. However, Dutch Bros helps employees stay comfortable and ready to perform with the right gear and a supportive work environment.

If you are looking for a unique and fun work environment where your positivity and community spirit are valued, Dutch Bros Coffee is an excellent place to grow your career while making a genuine impact through your work. Join Dutch Bros to be a part of a company that not only serves great coffee but also builds a legacy of love, service, and community engagement.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required
  • Ability to communicate effectively in English
  • Ability to perform mental math
  • Reliable transportation and punctuality
  • Pass and maintain required trainings and certifications
  • Physical capability to stand, walk, lift up to 65 pounds, and work in various weather conditions

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to work in a fast-paced, team-oriented environment
  • Strong communication skills including verbal and written English proficiency
  • Ability to perform basic mental math
  • Food handler permit or certification as required
  • Ability to stand and move for extended periods and lift up to 65 pounds

Job Duties

  • Meet and greet customers with a smile and provide a positive experience
  • Educate customers about the menu, products, and current specials
  • Uphold Dutch Bros Coffee culture by fostering positive relationships
  • Ensure speed, quality, and accuracy in every order
  • Maintain a positive attitude and spread optimism among coworkers and customers
  • Arrive on time and communicate availability clearly
  • Support teammates and assist with tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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