Broista - Palmdale, CA

Dutch Bros Coffee is a dynamic and rapidly growing company known for more than just serving coffee. Founded on the principles of community and extraordinary customer experiences, Dutch Bros has evolved into a beloved coffeehouse brand that emphasizes fun, positivity, and making a difference one cup at a time. With a culture deeply rooted in the mission to love people, impact communities, and provide memorable moments, Dutch Bros Coffee stands out in the hospitality industry for its unique approach to employee engagement and customer service. Employing a team known as Broistas, Dutch Bros creates an environment where authentic, adaptable, and people-first team members can thrive while building strong relationships with customers and each other.

As a Broista at Dutch Bros Coffee, you will be part of a team that exemplifies enthusiasm, authenticity, and adaptability. This role is much more than preparing and serving beverages; it’s about creating a welcoming atmosphere where every customer leaves with a smile and a memorable experience. The position involves engaging with customers daily, offering education about the menu and specials, and embodying the company’s culture that values relationships above all else. Broistas uphold the company’s core values of speed, quality, and service, ensuring consistency in every cup served. Reliability and positivity are crucial traits for this role, as you will help create a supportive environment by showing up on time, maintaining a friendly demeanor, and assisting teammates whenever necessary.

Dutch Bros offers comprehensive support and benefits to its employees, including paid volunteer time to encourage giving back to communities, mental and physical health resources through an Employee Assistance Program, and opportunities for professional development with an Education Benefit Program that provides up to $5,250 annually. You will be equipped with the tools for success through robust training programs, receive Dutch Bros swag to boost team spirit, and enjoy free drinks while on shift. Additionally, the company values financial wellness by offering a 401(k) match of up to 4% of contributions and participation in a tip pool after completing the necessary training.

This role requires adherence to company policies and certifications, including obtaining and maintaining a Food Handler Permit where required. The position is physically active, involving standing, walking, lifting up to 65 pounds, and exposure to various weather conditions. Strong communication skills in English are essential, with additional language skills considered a valuable asset. Mental math is sometimes required to handle cash transactions accurately. Dutch Bros places great emphasis on maintaining a fun, fast-paced, and collaborative work environment where employees grow alongside each other and positively impact their communities.

Compensation for this position is competitive, with an hourly pay rate up to $23.00, including an average tip of $3.00 per hour based on 2024 reporting. Actual tips may vary depending on location, position, hours worked, and service quality. Dutch Bros Coffee is committed to cultivating an enjoyable work environment, fostering positive relationships, and encouraging wild growth both professionally and personally within its team.