Dutch Bros logo

Broista - Orem, UT

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $18.00
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Work Schedule

Fixed Shifts

Job Description

Dutch Bros Coffee is a vibrant and community-focused coffee company that goes beyond just serving specialty beverages. Known for its fun-loving and passionate culture, Dutch Bros has built a reputation as a business that truly believes in making a difference one cup at a time. The company prides itself on creating extraordinary experiences for its customers while fostering a supportive and positive environment for its employees, whom they call Broistas. The mission at Dutch Bros Coffee centers on loving people, giving back to the community, and maintaining a culture grounded in the ethos of 'love all, serve all.' This philosophy ensures that each interaction with customers and team members radiates warmth, kindness, and positivity.

Working at Dutch Bros means becoming part of a team where enthusiasm, authenticity, adaptability, and a people-first attitude are highly valued. Employees are encouraged to bring their unique selves to work, embrace change, support their teammates, and consistently strive to deliver excellent service. This role requires a commitment to upholding core values such as speed, quality, and service, ensuring customers receive precisely what they ordered with a smile every time.

As a Broista at Dutch Bros Coffee, you will have the opportunity to engage with new people daily, helping them discover the menu, explaining specials, and creating memorable experiences that extend beyond just serving coffee. The culture at Dutch Bros is not just about beverages but about building relationships and fostering a sense of community. This position offers a dynamic work environment where positivity and reliability are key, and where employees are supported to grow both personally and professionally.

Dutch Bros Coffee offers a comprehensive training program designed to set you up for success from day one. Employees are empowered to be generous through the service window and are given the chance to contribute to their communities with paid volunteer time. The company cares deeply about the physical and mental wellbeing of its employees, providing access to resources like an Employee Assistance Program and Employee Resource Groups. Furthermore, Dutch Bros invests in employee development by offering an Education Benefit Program that can provide up to $5,250 annually for professional growth after one year of employment.

Compensation for this position is competitive, with an hourly wage of up to $18.00, which includes an average tip amount of $8.00 per hour. Tips are pooled and shared among trained Broistas, reflecting the generosity of the customers and the team-based approach of the company.

Overall, Dutch Bros Coffee offers a unique, vibrant workplace where employees can thrive in a supportive community, enjoy continuous learning and development, and make a real difference in their communities while having fun and building lasting relationships.

Job Requirements

  • Obtain and maintain a food handler permit or certification as required by local regulations
  • Complete and pass all required training and knowledge tests
  • Reliable transportation and punctuality for scheduled shifts and meetings
  • Ability to stand, walk, and be active for up to 10-hour shifts
  • Ability to lift up to 65 pounds
  • Adhere to company policies as outlined in the Employee Handbook
  • Proficient written and verbal English communication
  • Maintain a positive and professional attitude at all times

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to communicate effectively in English
  • Strong interpersonal skills with a friendly and approachable demeanor
  • Basic math skills for cash handling
  • Ability to adapt to fast-paced and changing work environments
  • Willingness to learn and complete required training and certifications

Job Duties

  • Engage with customers by greeting them warmly and providing excellent service
  • Ask customers about their preferences and educate them on the menu and specials
  • Embody the culture of Dutch Bros by fostering positive relationships and community connections
  • Consistently prepare and deliver orders with speed, quality, and accuracy
  • Maintain a positive attitude and contribute to a motivating work environment
  • Be reliable by arriving on time and following communication protocols
  • Support teammates as needed to ensure smooth operations

Job Criteria

Experience

Entry Level (1-2 years)


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