Dutch Bros logo

Broista - Mission, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
Flexible
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Benefits

paid volunteer time
Education benefit
Employee assistance program
Employee Resource Groups
401(k) matching
free drinks
Tips pool participation

Job Description

Dutch Bros Coffee is a vibrant and dynamic coffee company that has set itself apart with a strong foundation rooted in community involvement and exceptional customer experiences. Renowned for being more than just a coffee shop, Dutch Bros embodies a lively, fun-loving culture that empowers its employees and prioritizes genuine connections with both team members and customers. As a fast-growing and influential company in the food and beverage industry, Dutch Bros takes pride in its ability to foster a sense of belonging, enthusiasm, and community spirit through every cup of coffee served.

At Dutch Bros Coffee, the mission is clear: to love people, make a difference in the community, and provide extraordinary experiences. This mission is reflected in the company's core philosophy of "love all, serve all," which is deeply ingrained in the day-to-day operations and cultural fabric. Employees at Dutch Bros, affectionately known as Broistas, are the cornerstone of this mission. They act not only as service providers but as ambassadors of the company’s values, spreading kindness, positivity, and a welcoming atmosphere to every customer interaction.

The Broista role is more than just preparing and serving beverages; it is about engaging with customers directly, creating meaningful experiences, and contributing to a positive community environment. As a Broista, you will be a member of a supportive team that values teamwork, authenticity, adaptability, and a people-first mentality. Dutch Bros Coffee seeks individuals who are enthusiastic about lifting each other up, open to growth and change, and eager to be the unique versions of themselves in the workplace while supporting their colleagues.

This position offers an hourly wage of up to $16.00, which includes an average tip amount of $6.00 per hour based on 2024 reporting. While tips may vary depending on several factors such as location and quality of service, Dutch Bros is committed to providing a fulfilling work environment where employees are empowered and recognized for their contributions.

Working at Dutch Bros means being part of a culture that values speed, quality, and service. The Broista role demands reliability, positivity, and consistency, ensuring customers receive exactly what they ordered while feeling genuinely appreciated. Dutch Bros fosters a culture of continual learning and development, offering structured training programs, paid volunteer time, education benefits of up to $5,250 annually after one year, and support for both physical and mental well-being through employee assistance programs.

Broistas also enjoy a range of perks including Dutch Bros swag, free drinks to stay hydrated and motivated, contribution to a tips pool following successful training completion, and 401(k) matching up to 4% of employee contributions. Working at Dutch Bros involves active engagement, occasional physical tasks such as standing, walking, lifting, and adapting to various weather conditions with the help of company-provided gear. The company places a strong emphasis on adherence to policies, punctuality, communication skills, and regulatory compliance such as maintaining a Food Handler Permit.

In summary, Dutch Bros Coffee is an ideal workplace for those who thrive in a positive, community-centered environment where fun, growth, and meaningful connections are prioritized. This role not only offers competitive compensation but also a chance to be part of a brand that is passionate about making a difference, one cup at a time, and building relationships that extend beyond the coffee counter.

Job Requirements

  • Food handler permit or certification
  • ability to stand and be active for up to 10 hours
  • ability to lift and carry up to 65 pounds
  • reliable transportation
  • punctuality and adherence to schedule
  • completion and passing of training and certifications
  • effective verbal and written communication skills
  • compliance with company policies and procedures

Job Qualifications

  • Strong communication skills
  • ability to work well in a team
  • adaptability to changing circumstances
  • enthusiasm for customer service
  • basic math skills for transactions
  • English proficiency
  • food handler permit or certification

Job Duties

  • Greet and thank each customer with a smile
  • provide customers with their moment of special
  • educate customers about menu items, products, and specials
  • uphold company culture and values
  • ensure speed, quality, and accuracy in every order
  • maintain a positive attitude and optimism
  • arrive on time and communicate availability effectively

Job Criteria

Experience

Entry Level (1-2 years)


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