Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Up to $18.00
Work Schedule
Standard Hours
Flexible
Benefits
paid volunteer time
Employee assistance program
Education Benefit Program
401(k) matching
Company swag
free drinks
Tip pool eligibility after training
Job Description
Dutch Bros Coffee is a vibrant and fast-growing coffee company that stands out by infusing fun and positivity into its culture and community. Known for its unique approach to coffee and customer service, Dutch Bros is more than just a coffee shop; it is a place where employees, known as Broistas, and customers alike are part of a community that truly cares about making a difference. This company emphasizes a people-first approach, where love, kindness, and positivity are at the heart of every interaction. The mission of Dutch Bros Coffee is to love people, impact communities positively, and provide extraordinary... Show More
Job Requirements
- Possess or obtain a Food Handler Permit or Certification as required by state or local laws
- Ability to complete, pass, and maintain trainings, certifications, and knowledge tests
- Reliable transportation and punctuality for scheduled shifts and meetings
- Physical ability to stand, walk, kneel, or stoop for shifts up to 10 hours
- Ability to lift or carry up to 65 lbs
- Proficiency in written, oral, and verbal English communication
- Adherence to all company policies and procedures including the Employee Handbook
- Ability to perform mental math for cash handling
- Comfortable working in varying weather conditions
- Commitment to teamwork and positive customer engagement
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or retail experience is an advantage but not required
- Ability to communicate effectively in English
- Other language skills are a plus
- Strong interpersonal skills with a friendly and positive demeanor
- Ability to work as part of a team and adapt to changing circumstances
- Basic math skills for handling cash transactions
- Food Handler Permit or Certification as required by local regulations
Job Duties
- Engage customers with warmth and enthusiasm
- Greet and thank each customer with a smile
- Educate customers about menu options and specials
- Embody and promote Dutch Bros culture and values
- Ensure order accuracy and consistency in speed, quality, and service
- Maintain a positive and optimistic attitude
- Demonstrate reliability by being punctual and communicating availability
- Support teammates and help where needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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