Broista - Madison, TN

Dutch Bros Coffee is more than a coffee company; it is a vibrant, fun-loving establishment dedicated to making a difference one cup at a time. Founded on a strong mission to love people, make meaningful contributions to the community, and deliver extraordinary experiences to every customer, Dutch Bros prides itself on a culture centered around positivity, community engagement, and exceptional service. As a company, Dutch Bros Coffee embodies the philosophy of 'love all, serve all,' which is reflected in the spirit and dedication of its employees, known as Broistas. These team members are the backbone of the company’s culture, and their enthusiasm and commitment create an uplifting and energizing work environment.

The role of Broista at Dutch Bros Coffee is a dynamic, customer-focused position designed for individuals who are passionate about teamwork, authenticity, adaptability, and putting people first. Broistas are responsible for delivering an unforgettable experience to every customer by engaging with them warmly, educating them about menu options and specials, and consistently embodying the company’s core values. This position offers a unique opportunity to work in a fast-paced environment where speed, quality, and service are paramount. Employees at Dutch Bros Coffee are not only expected to contribute to the company's operational success but also to nurture a positive and inclusive atmosphere where optimism and teamwork thrive.

The Broista role is more than just serving coffee; it’s about forming genuine connections with customers and fellow team members, encouraging a fun and supportive workplace, and being reliable and adaptable under varying circumstances. Employees are empowered to be generous and confident in their role, supported by comprehensive training programs designed to equip them with the knowledge and skills needed to succeed. Dutch Bros also places significant emphasis on personal development and community involvement, offering benefits such as paid volunteer time, education assistance programs, and mental health resources.

Working at Dutch Bros means enjoying a workplace that values your wellbeing, development, and contributions. The company supports its employees through Employee Assistance Programs, resource groups, and financial incentives such as 401(k) matching and participation in a tips pool after completion of training. The culture fosters growth and positivity, ensuring that every team member feels valued and celebrated. With competitive compensation up to $16.00 per hour, including an average of $6.00 per hour in tips, Dutch Bros is committed to providing a rewarding work experience that goes beyond typical job expectations, creating a space where employees can thrive personally and professionally.