Dutch Bros logo

Broista - Lewisville, TX

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

paid volunteer time
Employee assistance program
Education Benefit Program
Company swag
free drinks
401K Matching
Tip pool eligibility

Job Description

Dutch Bros Coffee is more than just a coffee company; it's a vibrant, fun-loving, and community-focused brand that has made a name for itself by not only serving quality coffee but also by fostering a culture based on love, positivity, and genuine human connections. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros Coffee has grown into a beloved establishment known for its unique approach to coffee culture and its commitment to delivering exceptional service. This company prides itself on the belief that the foundation of its success lies in the passionate individuals who serve as Broistas. These team members represent the heart and soul of the company, embodying the core philosophy of "love all, serve all." Dutch Bros Coffee values authenticity, adaptability, kindness, and teamwork — qualities that are evident in every interaction with customers.

This particular role is tailored for individuals who thrive in a dynamic, fast-paced environment where positivity and personal growth are encouraged. As a Broista, you will be an essential part of the Dutch Bros experience, greeting customers with a smile, engaging with them genuinely, and creating moments of happiness over a cup of coffee. You will have the opportunity to educate customers about the menu, specials, and products, all while upholding Dutch Bros' core values of speed, quality, and service. The role calls for a team player who is authentic, adaptable, and people-first in their approach.

Working at Dutch Bros Coffee means joining a company that not only cares about its customers but also its employees. You will be empowered to bring generosity to life, with the freedom to make a positive impact through every interaction. The company offers unique benefits such as paid volunteer time, support for your physical and mental health via Employee Assistance Programs and Resource Groups, and an education benefit program that can contribute up to $5,250 annually toward your professional development after one year of employment. Dutch Bros Coffee celebrates its employees with swag, free drinks, and provides essential tools and training to ensure every Broista is set up for success.

Expect a workplace that values reliability, punctuality, and adherence to company policies, including the need for proper certifications like a Food Handler Permit. This position involves physical activity such as standing, walking, lifting, and working under varying weather conditions, reflecting the energetic spirit of the company. Compensation is competitive, offering up to $16.00 per hour, which includes an average tip of $6.00 per hour, although tips can vary.

In summary, this role at Dutch Bros Coffee is perfect for someone eager to work at a company that blends coffee culture with community impact and a vibrant, inclusive atmosphere. If you enjoy a lively workplace, are committed to growth and positivity, and want to be part of a brand that makes a difference one cup at a time, Dutch Bros Coffee is the right place for you.

Job Requirements

  • Obtain and maintain a food handler permit or certification as required by local regulations
  • Complete and pass all required trainings and certifications
  • Be punctual with reliable transportation
  • Communicate effectively in written and verbal English
  • Be able to perform physical tasks including standing, walking, lifting up to 65 lbs, and working in various weather conditions

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Basic math skills for handling cash transactions
  • Ability to stand and move for extended periods
  • Friendly and positive attitude

Job Duties

  • Engage with customers by greeting and thanking them with a smile and providing a moment of special
  • Ask and educate customers about the menu, products, and specials
  • Embody the company culture by prioritizing relationships and a positive environment
  • Be consistent in delivering speed, quality, and service to ensure customer satisfaction
  • Maintain a positive attitude and optimism in all interactions
  • Be reliable by showing up on time, communicating availability, and following call out procedures
  • Help out teammates and support the team as needed

Job Criteria

Experience

Entry Level (1-2 years)


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