
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $18.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
Education Assistance
Employee assistance program
401(k) matching
paid volunteer time
free drinks
Employee Resource Groups
Job Description
Dutch Bros Coffee is a vibrant and rapidly growing coffee company that is much more than just a beverage provider. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros has built a strong culture grounded in positivity, service, and connection. Known for its energetic and fun-loving atmosphere, Dutch Bros Coffee offers a unique workplace environment where employees, known as Broistas, are empowered to be genuine, adaptable, and people-first. The company prides itself on its philosophy of "love all, serve all," which reflects in every interaction with customers and within the team.
Dutch Bros Coffee has established itself as a leader in the coffee service industry by focusing on creating memorable experiences, both through high-quality beverages and exceptional customer service. Each location serves as a hub for community engagement, encouraging employees to take part in volunteer opportunities and give back through paid community service hours. The company supports employee well-being through programs focused on physical and mental health, including an Employee Assistance Program and Employee Resource Groups, reinforcing their commitment to a supportive workplace culture.
Joining Dutch Bros Coffee means becoming part of a collaborative team that values authenticity and optimism, where every employee’s unique self is celebrated. The role of a Broista — the front-line service staff at Dutch Bros — centers on delivering fast, accurate, and friendly service while embodying the core company values of speed, quality, and service. Broistas are not just coffee makers; they are relationship builders who greet each customer with a smile, educate them about menu options and specials, and create a positive atmosphere that keeps customers coming back.
This position offers a compelling opportunity for those who thrive in dynamic, people-centered environments and want to have fun while making a meaningful difference. With an hourly wage of up to $18, including an average tip of $6 per hour, the role offers competitive compensation alongside generous benefits such as paid volunteer time, education assistance, and a 401(k) match. Dutch Bros Coffee invests in the development of its employees through comprehensive training programs designed to set Broistas up for success.
In addition to financial rewards, Dutch Bros supports its employees with swag, free drinks, and the tools necessary to excel in their roles. The company encourages a positive work-life balance, expecting Broistas to manage their physical demands safely—such as lifting up to 65 lbs and working in various temperatures—while providing adequate breaks during shifts that can last up to 10 hours. Employees are expected to be reliable, punctual, communicative, and continuously learning to meet company standards and regulatory requirements.
If you are passionate about being part of a team that values authenticity, teamwork, and a people-first mentality in an environment that encourages growth and community involvement, Dutch Bros Coffee is the place for you. Here, your work will be more than just a job—it will be an experience where you can connect with others, contribute to a mission larger than yourself, and enjoy every moment of doing what you love.
Dutch Bros Coffee has established itself as a leader in the coffee service industry by focusing on creating memorable experiences, both through high-quality beverages and exceptional customer service. Each location serves as a hub for community engagement, encouraging employees to take part in volunteer opportunities and give back through paid community service hours. The company supports employee well-being through programs focused on physical and mental health, including an Employee Assistance Program and Employee Resource Groups, reinforcing their commitment to a supportive workplace culture.
Joining Dutch Bros Coffee means becoming part of a collaborative team that values authenticity and optimism, where every employee’s unique self is celebrated. The role of a Broista — the front-line service staff at Dutch Bros — centers on delivering fast, accurate, and friendly service while embodying the core company values of speed, quality, and service. Broistas are not just coffee makers; they are relationship builders who greet each customer with a smile, educate them about menu options and specials, and create a positive atmosphere that keeps customers coming back.
This position offers a compelling opportunity for those who thrive in dynamic, people-centered environments and want to have fun while making a meaningful difference. With an hourly wage of up to $18, including an average tip of $6 per hour, the role offers competitive compensation alongside generous benefits such as paid volunteer time, education assistance, and a 401(k) match. Dutch Bros Coffee invests in the development of its employees through comprehensive training programs designed to set Broistas up for success.
In addition to financial rewards, Dutch Bros supports its employees with swag, free drinks, and the tools necessary to excel in their roles. The company encourages a positive work-life balance, expecting Broistas to manage their physical demands safely—such as lifting up to 65 lbs and working in various temperatures—while providing adequate breaks during shifts that can last up to 10 hours. Employees are expected to be reliable, punctual, communicative, and continuously learning to meet company standards and regulatory requirements.
If you are passionate about being part of a team that values authenticity, teamwork, and a people-first mentality in an environment that encourages growth and community involvement, Dutch Bros Coffee is the place for you. Here, your work will be more than just a job—it will be an experience where you can connect with others, contribute to a mission larger than yourself, and enjoy every moment of doing what you love.
Job Requirements
- Obtain and maintain Food Handler Permit or Certification as required by state or local regulations
- Reliable transportation and punctuality for scheduled shifts
- Ability to complete, pass, and maintain required trainings and certifications
- Capable of standing, walking, and other physical activities for up to 10 hours per shift
- Ability to lift and carry up to 65 lbs
- Written, oral, and verbal proficiency in English
- Adherence to company policies including the Mafia Manifesto and Employee Handbook
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service preferred but not required
- Strong communication skills in English
- Ability to work in a fast-paced environment
- Positive attitude and team player mindset
- Basic math skills for cash handling
- Ability to learn and adhere to company policies and procedures
Job Duties
- Greet and thank each customer with a smile and provide them with a special moment
- Help customers learn the menu, different products, and current specials
- Embody and promote Dutch Bros culture and values
- Deliver speed, quality, and service ensuring customer orders are accurate
- Maintain a positive attitude and make others feel valued
- Attend work on time, communicate availability, and follow proper call out procedures
- Support team members and adapt to changing circumstances to ensure smooth operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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