Dutch Bros logo

Broista - Lancaster, CA

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Up to $23.00
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

401(k) match
paid volunteer time
Employee assistance program
Education benefit
Paid training
free drinks
Company swag

Job Description

Dutch Bros Coffee is a dynamic and energetic coffee company that has cultivated a unique culture of fun and purpose. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros is more than just a place that serves coffee; it is a community of passionate individuals committed to creating a positive impact one cup at a time. The company prides itself on its enthusiastic and dedicated team members, known as Broistas, who uphold the core philosophy of 'love all, serve all.' This mission reflects a commitment not only to delivering high-quality beverages but also to fostering relationships and building connections within the communities they serve. As a Broista with Dutch Bros Coffee, you are not just an employee but an essential part of a vibrant, supportive culture that values authenticity, teamwork, adaptability, positivity, and kindness. Broistas are encouraged to bring their unique selves to work, to be energetic team players, and to embrace change with a spirit of growth and collaboration. The work environment is inclusive, encouraging every team member to share in the success of others, contributing to an atmosphere of mutual support and positivity. This role offers the opportunity to engage with customers daily, providing smiles, personalized service, and educating patrons about the menu and special offerings. It places a strong emphasis on consistency, speed, and quality, ensuring that every customer receives exactly what they ordered, every time. Additionally, Broistas are expected to embody the company culture and act as ambassadors of Dutch Bros’ values. The role demands reliability and flexibility, with an understanding that teamwork sometimes means stepping up to help out when unexpected situations arise. Beyond the immediate duties, Dutch Bros is committed to the well-being and growth of its employees. They offer a robust support system including an Employee Assistance Program and Employee Resource Groups aimed at maintaining physical and mental health. Employees are empowered to be generous, given paid volunteer time to contribute to their communities, and supported in their professional development through an education benefit program providing up to $5,250 per year after one year of service. Additional perks include a comprehensive training program, swag, free drinks, and a 401(k) match of up to 4% to help employees prepare for the future. The position offers competitive compensation of up to $23 per hour, inclusive of an average tip of $3.00 per hour, although actual tips may vary. This is a role suited for individuals who thrive in a lively, fast-paced environment and who want to make a tangible difference in their community while enjoying camaraderie and growth opportunities. If you value a culture that celebrates positivity, authenticity, and collective achievement, Dutch Bros Coffee offers an exciting and fulfilling career path.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required by local regulations
  • Ability to stand, walk, and be in movement for up to 10 hours per shift
  • Capacity to lift, push, pull, or carry up to 65 lbs
  • Reliable transportation and punctuality for scheduled shifts
  • Willingness to complete and pass all company required trainings and certifications
  • Proficiency in written and verbal English communication
  • Ability to occasionally climb ladders or ramps

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills in English
  • Ability to perform mental math
  • Adaptability to changing circumstances
  • Strong interpersonal skills and team-oriented mindset
  • Previous customer service experience preferred but not required

Job Duties

  • Engage with customers by greeting and thanking each with a smile
  • Educate customers on menu items, products, and specials
  • Embody and promote the Dutch Bros culture focusing on relationships
  • Ensure speed, quality, and consistency in all customer orders
  • Maintain a positive attitude and encourage optimism
  • Arrive reliably and communicate availability effectively
  • Support teammates and assist as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef