Broista - Lancaster, CA

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Up to $23.00
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Work Schedule

Flexible
Day Shifts
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
401(k) with Company Match
free drinks
Dutch Bros swag

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company known for its unique culture and commitment to making a positive impact in communities. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros has become much more than just a typical coffee company. It prides itself on being a fun-loving, energetic, and friendly environment where employees, known as Broistas, are the foundation of its vibrant culture. The company values authenticity, teamwork, adaptability, and a people-first attitude, making it a place where individuals can truly express their unique... Show More

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required by state or local regulations
  • Ability to stand, walk, or move for extended periods
  • Ability to lift or carry up to 65 lbs
  • Reliable transportation and punctuality
  • Strong verbal and written communication skills in English
  • Completion and maintenance of required trainings and certifications
  • Ability to perform basic mental math tasks
  • Willingness to work in varying weather conditions
  • Adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication skills in English, additional languages highly valued
  • Ability to perform mental math and handle cash transactions
  • Comfortable standing, walking, and moving for up to 10 hours per shift
  • Ability to adapt to changing environments and work collaboratively
  • Food handler permit or willingness to obtain if required

Job Duties

  • Engage with customers by greeting and thanking each person with a smile and providing exceptional service
  • Ask and educate customers about menu items, specials, and personalized drink options
  • Embody the company culture by building relationships and promoting a positive environment
  • Ensure consistency by delivering accurate orders quickly while maintaining quality and service
  • Maintain a positive attitude and encourage optimism among team members and customers
  • Be reliable by showing up on time, communicating availability, and following call out procedures
  • Help out team members as needed to support store operations and customer satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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