
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Standard Hours
Benefits
Employee assistance program
Job Description
Dutch Bros Coffee is more than just a coffee company; it is a fun-loving, dynamic business dedicated to making a meaningful difference one cup at a time. Known for its vibrant culture and community-focused mission, Dutch Bros Coffee thrives on creating extraordinary experiences for every customer who walks through its doors. The company’s core philosophy, "love all, serve all," drives the team, known as Broistas, to cultivate kindness, positivity, and genuine connection in every interaction. Established as a beloved brand in the coffee industry, Dutch Bros Coffee has grown not only by serving high-quality beverages but also by fostering an environment where employees feel empowered, valued, and motivated to contribute to the community around them.
At Dutch Bros Coffee, you begin your journey as a Broista with a strong emphasis on teamwork, adaptability, and authentic self-expression. The role centers around engaging with customers to create special moments through personalized service and education about the menu and current specials. Broistas embody the company’s culture by consistently delivering speedy, quality service while maintaining a positive attitude and reliability. This ensures every customer receives exactly what they ordered in a welcoming and uplifting atmosphere. Beyond the customer-facing responsibilities, Broistas are encouraged to support their teammates and contribute to a collective sense of community both within the store and in the broader community through paid volunteer opportunities.
Employees are provided with robust training to set them up for success and are supported through various programs focused on physical and mental well-being, professional development, and career growth. Benefits include an Education Benefit Program offering up to $5,250 annually for professional development after one year of service, a generous 401(k) match, and participation in a tip pool after successful training completion. The company values punctuality, communication skills, and compliance with health and safety regulations such as Food Handler permits as prerequisites to employment, ensuring a safe and efficient workplace.
The position offers up to $16.00 per hour, which includes an average tip of $6.00 per hour based on 2024 data — though actual tips may vary by location, hours worked, and quality of service. Dutch Bros Coffee is committed to creating a fun, supportive environment with opportunities to thrive, making it an ideal workplace for those seeking growth in a unique and engaging setting dedicated to community and culture.
At Dutch Bros Coffee, you begin your journey as a Broista with a strong emphasis on teamwork, adaptability, and authentic self-expression. The role centers around engaging with customers to create special moments through personalized service and education about the menu and current specials. Broistas embody the company’s culture by consistently delivering speedy, quality service while maintaining a positive attitude and reliability. This ensures every customer receives exactly what they ordered in a welcoming and uplifting atmosphere. Beyond the customer-facing responsibilities, Broistas are encouraged to support their teammates and contribute to a collective sense of community both within the store and in the broader community through paid volunteer opportunities.
Employees are provided with robust training to set them up for success and are supported through various programs focused on physical and mental well-being, professional development, and career growth. Benefits include an Education Benefit Program offering up to $5,250 annually for professional development after one year of service, a generous 401(k) match, and participation in a tip pool after successful training completion. The company values punctuality, communication skills, and compliance with health and safety regulations such as Food Handler permits as prerequisites to employment, ensuring a safe and efficient workplace.
The position offers up to $16.00 per hour, which includes an average tip of $6.00 per hour based on 2024 data — though actual tips may vary by location, hours worked, and quality of service. Dutch Bros Coffee is committed to creating a fun, supportive environment with opportunities to thrive, making it an ideal workplace for those seeking growth in a unique and engaging setting dedicated to community and culture.
Job Requirements
- Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations
- Complete, pass, and maintain necessary trainings and certifications
- Demonstrate punctuality and have reliable transportation
- Ability to stand, walk, and be physically active for up to 10 hours per shift
- Ability to lift, push, pull, or carry up to 65 lbs
- Adhere to all company policies and procedures as outlined in the Employee Handbook
- Exhibit verbal, written, and oral English proficiency
- Maintain a positive, people-first mindset
- Be adaptable to varying work conditions including different weather
Job Qualifications
- High school diploma or equivalent
- Strong communication skills including fluency in English
- Ability to work in a fast-paced environment
- Previous customer service or retail experience preferred but not required
- Ability to perform mental math for cash transactions
- Willingness to learn and complete all required trainings
- Ability to work varied shifts including weekends and holidays
Job Duties
- Engage with customers by greeting and thanking each customer with a smile
- Ask and educate customers about menu items, different products, and current specials
- Embody Dutch Bros culture by fostering relationships and positivity
- Deliver consistent service focusing on speed, quality, and accuracy
- Maintain a positive attitude to uplift co-workers and customers
- Show reliability by arriving on time and communicating availability
- Help out teammates and adapt to changing circumstances as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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