Dutch Bros logo

Broista - Katy, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a dynamic and innovative coffee company that stands out by deeply believing in the mission of loving people, making a difference in the community, and providing extraordinary experiences. More than just a coffee shop, Dutch Bros Coffee is an energetic, fun-loving environment where employees, known as Broistas, are the heart and soul of the company culture. This culture is built on a strong foundation of the philosophy 'love all, serve all,' ensuring that every member of the team is committed to kindness, positivity, and genuine connection with customers. Established across many communities, Dutch Bros Coffee is recognized for its commitment to not only serving quality beverages but creating memorable, authentic interactions that impact both customers and employees personally and socially.

At Dutch Bros Coffee, employment is more than a job; it is an engaging and meaningful career opportunity that fosters team spirit and personal development. The role of a Broista goes far beyond preparing coffee; it involves being a team player, embodying authenticity, adaptability, and a people-first mindset. Broistas interact with a diverse range of customers daily, creating a welcoming and upbeat atmosphere while educating customers on the menu and specials, ensuring that everyone leaves with exactly what they ordered and a smile. This position is ideal for individuals who thrive in fast-paced environments, possess a positive attitude, and are passionate about community impact.

The company offers a competitive compensation package, with wages up to $16.00 per hour, including tips that average around $6.00 per hour, although tip amounts can vary. Dutch Bros Coffee deeply values work-life balance and employee well-being, demonstrated by benefits such as paid volunteer time, educational support, health and mental health resources, and a strong 401(k) matching program. For new team members, comprehensive training ensures they are well-equipped to succeed and contribute meaningfully from day one.

Frenchies will find that working at Dutch Bros Coffee means belonging to a team that encourages growth, values unique individual qualities, and celebrates successes through regular recognition and perks. The company prides itself on creating an environment that is not only professional but also genuinely enjoyable. Team members are empowered to be generous and supportive colleagues, emphasizing collaboration and community presence.

This role demands employees to be reliable, punctual, and committed to maintaining all company policies and health regulations, including the acquisition of a food handler permit or certification. Physical requirements include the ability to stand, walk, and be active during long shifts, with occasional lifting and movement in various weather conditions. Communication skills in English are essential, and bilingual abilities are considered a strong asset.

In summary, joining Dutch Bros Coffee means becoming part of a spirited team that loves what they do and makes a significant difference daily through excellent customer service, community engagement, and unparalleled company culture. Whether you are just starting your career or looking to grow professionally, Dutch Bros Coffee provides a rewarding and vibrant workplace where your contributions are valued and your potential can flourish.

Job Requirements

  • High school diploma or equivalent
  • Willingness to obtain and maintain food handler permit or certification
  • Ability to stand and move for up to 10 hours during shifts
  • Reliable transportation and punctuality
  • Ability to perform mental math for cash transactions
  • Proficiency in written, oral, and verbal English communication
  • Completion and maintenance of company training and certifications
  • Must adhere to company policies and procedures
  • Ability to lift and carry up to 65 lbs
  • Capability to work in varied weather conditions
  • Physical ability to stoop, kneel, or crawl occasionally

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior customer service experience is a plus
  • Effective verbal and written communication skills
  • Ability to work well in a team and adapt to changing circumstances
  • Basic math skills for cash handling
  • English proficiency required, additional language skills highly valued
  • Ability to stand and move for extended periods during shifts
  • Willingness to obtain and maintain a food handler permit or certification

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask customers about their needs and educate them on menu options and specials
  • Embody the company's culture by focusing on relationships and positive interactions
  • Ensure consistency in speed, quality, and service to meet customer expectations
  • Maintain a positive attitude and encourage optimism among coworkers and customers
  • Be reliable by showing up on time, communicating availability, and following call-out procedures
  • Assist teammates and support the team during busy periods or as needed

Job Criteria

Experience

Entry Level (1-2 years)


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