Dutch Bros logo

Broista - Hurst, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that prides itself on creating exceptional customer experiences while making a positive impact in the communities it serves. More than just a coffee company, Dutch Bros embraces a fun-loving and enthusiastic culture that values authenticity, team spirit, and a people-first approach. With a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros has established itself as a beloved brand known for its friendly employees, known as Broistas, who are the heart and foundation of its culture. This culture thrives on the fundamental philosophy of "love all, serve all," creating an inviting environment for customers and staff alike.

Joining Dutch Bros as a Broista offers an exciting opportunity to be part of a dynamic and supportive team where every day brings new interactions and challenges. In this role, you will be engaging with customers, greeting each with a smile, and delivering their favorite beverages while providing an extraordinary customer experience. As a Broista, you will embody the core values of speed, quality, and service, ensuring consistency and reliability in every cup served. Beyond beverage preparation, the position requires you to educate customers about the menu, current specials, and different products, helping them make informed choices that enhance their Dutch Bros experience.

The role demands adaptability and a positive attitude, emphasizing team collaboration and support. Broistas are encouraged to be authentic, showing their unique selves and spreading kindness and positivity throughout their interactions with both customers and coworkers. Punctuality, reliability, and a readiness to assist where needed are key expectations to maintain the smooth operation of each store. Dutch Bros supports its employees' growth by providing comprehensive training and resources, empowering them to succeed and make meaningful contributions both inside and outside the company.

Employees enjoy numerous benefits including paid volunteer time, health and wellness programs, education benefits that support professional development, and participation in a tipping pool after completing training. The company actively invests in employee well-being through employee assistance programs and resource groups, reflecting its genuine care for the physical and mental health of its team members. Compensation for Broistas includes hourly wages up to $16.00, which includes an average tip of $6.00 per hour, although actual tips may vary based on multiple factors.

Overall, a career at Dutch Bros Coffee offers wild growth, a unique and positive environment, and the chance to be part of a community-focused company that values making a difference one cup at a time. If you thrive in a fast-paced, fun, and inclusive setting and want to contribute to a company with heart, Dutch Bros Coffee provides an ideal opportunity to grow personally and professionally while having a great time doing it.

Job Requirements

  • Obtain and maintain a food handler permit or certification as required
  • Adhere to company policies and procedures
  • Reliable transportation and punctuality for scheduled shifts
  • Complete all relevant trainings and certifications
  • Ability to stand, walk, and be active for up to 10 hours per shift
  • Capability to lift, push, pull, or carry up to 60 lbs
  • Proficient written and verbal English communication
  • Willingness to work in varied weather conditions and perform physical tasks

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience valued
  • Ability to communicate effectively in English
  • Willingness to learn and adapt
  • Strong interpersonal skills
  • Positive and authentic attitude
  • Ability to perform basic math for cash handling

Job Duties

  • Greet and thank each customer with a smile
  • Educate customers about the menu, different products, and current specials
  • Embody Dutch Bros culture by fostering positive relationships
  • Ensure consistency in speed, quality, and service
  • Maintain a positive attitude and optimism
  • Show reliability by arriving on time and communicating availability
  • Support teammates and help out as needed

Job Criteria

Experience

Entry Level (1-2 years)


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