Dutch Bros logo

Broista - Hillsboro, OR

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $19.30
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Work Schedule

Flexible
Day Shifts
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Benefits

Education Benefit Program
Employee assistance program
paid volunteer time
401(k) matching
free drinks
Dutch Bros swag
training program

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company known for its unique culture and dedicated community engagement. Established with a mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros Coffee is more than just a beverage provider; it is a fun-loving and mind-blowing company that prioritizes relationships above all. The company’s core philosophy, "love all, serve all," is embraced by every employee, known as Broistas, who act as the foundation of this inclusive and energetic culture. Dutch Bros Coffee continuously strives to create a welcoming and positive environment where teamwork, authenticity, adaptability, and kindness are celebrated daily. This is a place where employees don’t just serve coffee; they build meaningful connections with customers and the community alike, fostering a sense of belonging and purpose.

The role of a Broista at Dutch Bros Coffee is dynamic and rewarding. As a Broista, you will engage with new people every day, greeting customers warmly and providing them with exceptional service that turns a simple coffee run into a memorable moment. Your ability to adapt and educate customers about the diverse menu offerings and current specials is essential. Culture is at the heart of Dutch Bros, so you will embody the company’s values by consistently delivering speed, quality, and service while maintaining a positive attitude and reliability. This position requires someone who is enthusiastic about being a team player and embodies the company’s optimistic and people-first mindset. As part of this role, you are also expected to support and assist your teammates whenever necessary to maintain smooth operations.

Dutch Bros Coffee empowers its employees by providing extensive benefits and opportunities for personal and professional growth. Broistas receive comprehensive training that prepares them to succeed, along with ongoing support for physical and mental well-being through employee assistance programs and resource groups. The company invests in employee development by offering education benefits of up to $5,250 per year after one year of service, encouraging career advancement and lifelong learning. Additionally, employees enjoy paid volunteer time, allowing them to contribute meaningfully to their communities. Perks such as Dutch Bros swag, free drinks, and a supportive team environment make the workplace enjoyable. Compensation includes up to $19.30 per hour, which encompasses an average tip amount, with eligibility for participation in a tip pool after completing the training. If you seek a positive, fast-paced environment filled with growth opportunities and the chance to make an impact, Dutch Bros Coffee is the ideal place for you to thrive.

Job Requirements

  • Must obtain and maintain a Food Handler Permit or Certification as required by state or local regulations
  • Ability to work scheduled shifts including weekends and holidays
  • Reliable transportation and punctuality
  • Compliance with company policies and procedures as outlined in the Employee Handbook
  • Ability to perform physical activities such as lifting up to 65 lbs, standing, walking, and occasional climbing
  • Must complete and pass all required training and certifications
  • Proficiency in verbal and written English
  • Strong interpersonal skills to interact effectively with customers and coworkers

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or food and beverage industry preferred
  • Strong communication skills with proficiency in English
  • Ability to perform basic math for handling cash transactions
  • Must be adaptable and a team player
  • Authentic and positive attitude
  • Willingness to learn and uphold company culture
  • Ability to stand and move for up to 10 hours per shift

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu options and current specials
  • Embody Dutch Bros culture by focusing on relationships and positive interactions
  • Provide consistent service ensuring speed, quality, and accuracy in every order
  • Maintain a positive attitude to inspire and uplift coworkers and customers
  • Be reliable by showing up on time and communicating availability
  • Assist teammates as needed to support smooth store operations

Job Criteria

Experience

Entry Level (1-2 years)


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