Dutch Bros logo

Broista - Harlingen, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Employee assistance program
paid volunteer time
education benefits
401(k) match
free drinks
Tips pool participation

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that is more than just a place to grab your daily cup of coffee. Founded with a mission to love people, make a positive difference in the community, and provide extraordinary experiences to every customer, Dutch Bros Coffee embodies a culture that values authenticity, kindness, and enthusiasm. As a company, it is committed to fostering a fun, inclusive, and supportive work environment where every team member, known as a Broista, plays a vital role in upholding the core philosophy of "love all, serve all." The company places tremendous emphasis on community engagement, personal development, and maintaining an uplifting workplace that encourages growth and positivity. Employees are empowered to build meaningful relationships with customers and colleagues alike, creating a truly unique and enjoyable atmosphere that extends beyond just serving beverages.

The role of a Broista at Dutch Bros Coffee is designed for individuals who thrive in a fast-paced, dynamic setting and are passionate about working with people. This position is not just about making drinks but about delivering memorable moments to customers through genuine interactions and exceptional service. Broistas are expected to be enthusiastic team players who embrace change, support their peers, and radiate positivity in every encounter. They greet and serve customers with a smile, take time to educate them on the menu and specials, and maintain high standards of speed, quality, and service. The position requires reliability, adaptability, and a commitment to Dutch Bros’ core values, ensuring customers always receive their orders accurately and enjoy a welcoming experience.

This employment opportunity is hourly with compensation up to $16.00 per hour, which includes an average tip of $6.00 per hour. Tips are not guaranteed and may vary by location, hours worked, and service quality. Dutch Bros Coffee offers an engaging work environment that encourages personal and professional growth, backed by comprehensive support programs. Employees benefit from empowered roles that allow them to make a difference behind the counter, participate in community volunteer activities with paid time off, and enjoy ongoing development opportunities, including education benefits worth up to $5,250 annually after a year of employment. Training is thorough to ensure every Broista is set up for success with the right knowledge and tools. The company also contributes to employees’ 401(k) plans by matching up to 4% of contributions once eligible, offers free drinks and branded swag, and includes employees in a generous tip pool upon successful training completion.

Working at Dutch Bros Coffee is physically active and requires standing, walking, and continuous movement during shifts that can last up to 10 hours. Employees might also need to lift up to 65 pounds and work in various weather conditions, but the company provides proper gear to support them. A Food Handler Permit or Certification is a mandatory requirement, along with adherence to company policies and maintaining all necessary trainings and certifications. Effective communication skills in English are essential, and fluency in additional languages is highly valued, reflecting the company’s commitment to serving diverse communities. With a strong focus on teamwork, respect, and a positive work culture, Dutch Bros Coffee offers a unique career path for those who want to grow in a supportive, community-oriented environment while making a difference one cup at a time.

Job Requirements

  • Obtain and maintain a food handler permit or certification
  • Reliable transportation to be on time for scheduled shifts
  • Complete and pass all required trainings and certifications
  • Physical ability to lift up to 65 pounds
  • Ability to work up to 10-hour shifts with continuous movement
  • Proficiency in written, oral, and verbal English communication
  • Adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills in English
  • Ability to perform basic math calculations
  • Willingness to learn and complete required trainings
  • Ability to stand and move for extended periods

Job Duties

  • Greet and thank each customer with a smile
  • Provide customers with their moment of special
  • Help customers learn the menu, products, and current specials
  • Uphold Dutch Bros culture and core values of speed, quality, and service
  • Maintain accuracy and consistency in orders
  • Show up on time and communicate availability
  • Support teammates and adapt to changing circumstances

Job Criteria

Experience

Entry Level (1-2 years)


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