Dutch Bros logo

Broista - Harlingen, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a vibrant and dynamic coffee company renowned for its commitment to making a difference in communities through its unique and positive culture. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros takes pride in being more than just a coffee provider. They embrace a fun-loving spirit and foster a workplace environment where enthusiasm, authenticity, and kindness are integral to daily operations. This company highly values its employees, known as Broistas, positioning them as the foundation of its culture who uphold the philosophy of 'love all, serve all.' Dutch Bros Coffee’s culture is anchored in teamwork, adaptability, and a people-first mentality, promoting positivity and genuine connections with customers and colleagues alike. Employees at Dutch Bros enjoy not only meaningful work but also a supportive environment that encourages professional growth and community involvement. The company provides comprehensive resources for employee development, including robust training programs and an education benefit that supports ongoing learning and career advancement. Dutch Bros also prioritizes employee wellbeing, offering support for physical and mental health through various assistance programs and fostering a community-focused workplace where giving back is encouraged through paid volunteer time. This inclusive atmosphere is designed to empower employees with the tools and opportunities necessary for success, culminating in a rewarding career where employees feel valued and motivated.

The Broista role at Dutch Bros Coffee is an exciting opportunity to become a part of this unique culture. Broistas are key players in creating memorable and positive experiences for each customer by engaging warmly, educating about the menu, and consistently delivering high-quality service. The role demands a team player who is authentic, adaptable, and radiates kindness in every interaction. Broistas are expected to embody the company’s core values of speed, quality, and service while contributing to a friendly and optimistic atmosphere. Reliability and a willingness to support teammates during busy or unexpected times are essential characteristics. This position offers a competitive hourly wage up to $16.00, inclusive of an average tip amount, and emphasizes a healthy work-life balance with opportunities for personal and professional development. Training programs are provided to ensure every Broista is set up for success, and employees benefit from participating in a tip pool after qualifying through the training process. Dutch Bros Coffee not only promises a fun and rewarding workplace but also the chance to be part of something greater by positively impacting the community and fostering lasting relationships through exceptional service.

Job Requirements

  • Food handler permit or certification as required by local regulations
  • Ability to stand, walk, and be active during shifts up to 10 hours
  • Capability to lift, push, pull, or carry items up to 65 lbs
  • Reliable transportation to ensure punctuality
  • Completion and passing of all required trainings and certifications
  • Proficiency in written, oral, and verbal English communication
  • Compliance with all company policies and procedures
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience valued but not required
  • Strong communication skills in English required
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt to company culture
  • Basic math skills for cash handling
  • Ability to maintain a friendly and positive demeanor throughout shifts

Job Duties

  • Engage with customers and greet each with a smile
  • Ask and educate customers about the menu and specials
  • Embody the Dutch Bros culture and values
  • Deliver consistent speed, quality, and service in all orders
  • Maintain a positive and optimistic attitude
  • Show reliability by arriving on time and following call out procedures
  • Assist teammates and support store operations as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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