Dutch Bros logo

Broista - Grapevine, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that prides itself on being more than just a coffee shop. Founded with a mission centered around loving people, making a positive impact in communities, and providing extraordinary customer experiences, Dutch Bros has built a vibrant culture that truly values its employees, known as Broistas. The company fosters a fun-loving and caring atmosphere where each team member is encouraged to be authentic and people-first, helping to create a workplace that is both enjoyable and fulfilling. Dutch Bros Coffee operates as a community-focused business, aiming to build genuine relationships with its customers and employees alike, making every interaction count.

As a Broista at Dutch Bros Coffee, you will be part of a team that upholds the company’s fundamental philosophy of "love all, serve all." This role involves engaging with customers, educating them on the diverse menu offerings and specials, and delivering consistent, high-quality service with a smile. You will be working in an environment that values teamwork, adaptability, and positivity, where your contributions directly help to create memorable experiences for customers. The position requires you to be reliable, punctual, and willing to assist where needed to ensure smooth operations.

Dutch Bros Coffee supports its employees through various development opportunities, including an Education Benefit Program which offers up to $5,250 per year toward professional growth after just one year of employment. The company also prioritizes physical and mental well-being by providing access to Employee Assistance Programs and Employee Resource Groups. Additionally, employees have the opportunity to participate in a tip pool, enhance their community involvement with paid volunteer time, and receive matching contributions to their 401(k) plans. The role offers competitive pay, up to $16.00 hourly inclusive of average tips, highlighting Dutch Bros' commitment to fairly compensating their team members.

Working as a Broista is more than just a job; it is a chance to be part of a vibrant culture where positivity, reliability, and service excellence are celebrated daily. This role demands physical stamina, good communication skills, and the ability to handle varying shift hours. From greeting customers to ensuring order accuracy and helping teammates, every day at Dutch Bros Coffee brings an opportunity to make a meaningful impact, both within the company and the local community. If you thrive in a fast-paced, fun, and inclusive environment and want to grow your career while making a difference, Dutch Bros Coffee offers a unique and rewarding path to do just that.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required by state or local regulations
  • Ability to complete and pass all required trainings and certifications
  • Reliable transportation and punctuality for scheduled shifts and meetings
  • Mental math proficiency for cash handling
  • Proficient verbal and written English communication skills
  • Ability to stand, walk, and move for up to 10 hours a shift
  • Capability to lift, push, or carry up to 65 lbs
  • Willingness to work in various weather conditions
  • Adherence to company policies including those in the Employee Handbook

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Excellent verbal and written communication skills in English
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills and a team player mentality
  • Basic math skills for handling cash transactions
  • Adaptability to varied work schedules and conditions

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask customers questions and educate them about the menu, products, and specials
  • Embody and promote the Dutch Bros culture of relationships and community
  • Ensure consistency in speed, quality, and service in all customer orders
  • Maintain a positive attitude and encourage optimism within the team
  • Be reliable by showing up on time and communicating availability
  • Support teammates by helping out during busy periods or as needed

Job Criteria

Experience

Entry Level (1-2 years)


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