Dutch Bros logo

Broista - Frisco, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a well-loved and rapidly growing coffee company renowned for its vibrant culture and community-centered approach. Established with a mission to love people, make a difference in the community, and provide extraordinary customer experiences, Dutch Bros Coffee stands out not only for its delicious beverages but also for its commitment to fostering a supportive and enthusiastic workplace. The company operates numerous locations, primarily in the western United States, and is known for cultivating an environment where every employee, or Broista, feels valued and empowered to contribute positively to the team and the community.

Working at Dutch Bros Coffee means being part of more than just a beverage company—it means joining a family where authenticity, adaptability, and positivity are celebrated. The core value philosophy "love all, serve all" permeates every interaction and lays the foundation for the company’s exceptional customer service and strong internal culture. Employees are encouraged to bring their authentic selves to work, support their teammates, and maintain a people-first approach that radiates kindness and enthusiasm.

The role of a Broista at Dutch Bros Coffee is dynamic and engaging. Broistas are the heart of the company’s operations, responsible for more than just making coffee; they create meaningful moments for customers by providing consistent quality, speed, and service. Daily tasks include greeting customers with a smile, educating them on the diverse menu options, and upholding the company culture by embodying Dutch Bros’ values. This role encourages growth and learning through continuous adaptation to new circumstances and challenges, fostering a positive work atmosphere where team members can thrive together.

Dutch Bros supports its employees’ well-being through comprehensive benefits, including an Employee Assistance Program, Employee Resource Groups, and an Education Benefit Program offering up to $5,250 annually toward professional development after one year of employment. Employees receive 8 paid hours annually to volunteer in their communities, reflecting the company’s commitment to social responsibility. Additionally, Broistas have access to a supportive training program, opportunities for tip earnings through a tip pooling system after training, and the chance to contribute to a 401(k) retirement plan with employer matching up to 4%.

This Full-Time position offers compensation of up to $16.00 per hour, which includes an average tip of $6.00 per hour, though actual tips may vary by location and performance. Dutch Bros Coffee promotes a fun and high-energy workplace that attracts individuals who are enthusiastic about wild growth, community impact, and positive interpersonal relationships. The physical requirements of the role include the ability to stand and move through shifts up to 10 hours, occasionally lift up to 65 pounds, and work in varying weather conditions. Broistas must also possess a Food Handler Permit or Certification as required by their state or local regulations.

Join Dutch Bros Coffee and become part of a unique work environment focused on growth, community engagement, and enjoyable, meaningful work every day. If you are adaptable, passionate about service, and ready to be a part of a company that truly loves what it does, Dutch Bros is looking for you.

Job Requirements

  • High school diploma or equivalent
  • Food Handler Permit or Certification required
  • Ability to stand for up to 10 hours per shift
  • Ability to lift and carry up to 65 pounds
  • Reliable transportation and punctuality
  • Proficiency in English communication
  • Completion and maintenance of required trainings
  • Commitment to adhering company policies

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Strong communication skills in English
  • Ability to perform mental math for cash transactions
  • Food Handler Permit or Certification as required
  • Ability to work well in a team environment
  • Enthusiasm for engaging with customers authentically

Job Duties

  • Greet and thank each customer with a smile and provide a special moment
  • Help customers learn the menu, different products, and current specials
  • Embody and uphold Dutch Bros culture through every interaction
  • Ensure speed, quality, and consistent service with every order
  • Maintain positive and optimistic attitude to enhance team morale
  • Show up on time and communicate availability clearly
  • Support teammates and adapt to changes as needed

Job Criteria

Experience

Entry Level (1-2 years)


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