Dutch Bros logo

Broista - Fort Worth, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that prides itself on creating not just exceptional coffee, but an extraordinary community experience. Known for its fun-loving and spirited culture, Dutch Bros Coffee is committed to making a difference one cup at a time, fostering a workplace where employees are passionate about their work and focused on providing exceptional service. Rooted in the mission to love people, make an impact in the community, and deliver extraordinary experiences, Dutch Bros Coffee has cultivated a unique environment where team members are valued for their authenticity, teamwork, and positive attitude. The company’s culture is founded on the philosophy of "love all, serve all," emphasizing kindness, respect, and inclusivity across all interactions.

Working at Dutch Bros Coffee offers the opportunity to be more than just a barista; you become a Broista – a vital part of the team that embodies the company’s core values and philosophy. This role is perfect for individuals who are enthusiastic team players, adaptable to change, and dedicated to putting people first. As a Broista, you will engage with customers daily, providing friendly, personalized service that enhances every guest’s experience. You will educate customers about the menu, including specialties and current promotions, helping them find their perfect drink while building meaningful connections. The position demands consistency in quality, speed, and service, ensuring each order is perfect and delivered with a smile, supporting a positive atmosphere where optimism thrives.

Dutch Bros Coffee is committed to empowering its employees by offering comprehensive training programs to set you up for success, a supportive team environment, and benefits that emphasize your well-being and professional growth. Employees receive paid volunteer time to contribute to their communities, have access to mental and physical health resources, and can take advantage of education benefits which include up to $5,250 per year towards professional development after one year of employment. Additionally, the company offers a competitive pay structure that can reach up to $16.00 per hour including average tips, along with participation in a tip pool, ensuring that Broistas are rewarded for their hard work and dedication.

The Broista role also involves some physical activity and requires reliable transportation to ensure punctuality for scheduled shifts. Employees must obtain and maintain a Food Handler Permit or Certification as required by local regulations, complete necessary trainings, and adhere to company policies. This position offers a chance to work in a fast-paced, energetic environment while enjoying unique perks like Dutch Bros swag, free drinks, and a close-knit team culture devoted to mutual support and community connection. If you thrive in environments where personal authenticity, teamwork, and positivity are celebrated, and you want to grow professionally while making a tangible difference in people’s daily lives, Dutch Bros Coffee is the perfect place to build your career.

Job Requirements

  • Obtain and maintain Food Handler Permit or Certification as required
  • Complete and pass all company training programs
  • Reliable transportation to ensure punctuality
  • Ability to stand, walk, and be physically active during shifts up to 10 hours
  • Capability to lift or carry up to 65 lbs
  • English proficiency in written and verbal communication
  • Availability to work flexible shifts including weekends
  • Follow company policies and procedures
  • Perform mental math as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service preferred but not required
  • Strong communication skills
  • Ability to work as part of a team
  • Positive attitude and approachability
  • Basic math skills for handling cash transactions
  • Ability to follow instructions and company policies

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu options, products, and specials
  • Embody the company culture focusing on relationship-building
  • Maintain consistency in speed, quality, and service
  • Promote a positive attitude and optimism among team members and customers
  • Be reliable by showing up to work on time and communicating availability
  • Support the team by assisting with tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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