Broista - Fort Worth, TX

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that has carved a niche for itself by fostering a culture of enthusiasm, authenticity, and community involvement. As more than just a typical coffee shop, Dutch Bros is a fun-loving, energetic brand that aims to make a positive difference one cup at a time. Their mission focuses on loving people, improving communities, and delivering extraordinary experiences in every customer interaction. The company places strong emphasis on its foundational philosophy of "love all, serve all," which is embodied by their team members known as Broistas. These individuals are the heartbeat of the company’s culture and play a critical role in upholding the brand’s values and community-driven approach.

The role of a Broista at Dutch Bros Coffee is multifaceted and engaging, providing an opportunity to work in a fast-paced environment where customer service excellence and genuine connections with people are at the forefront. Employees in this position thrive by being team players who are enthusiastic about the success of their colleagues as much as their own. Authenticity is prized, allowing Broistas to express their unique selves while adapting to changing circumstances in a dynamic workplace. Positivity and kindness are core traits that help employees connect meaningfully with customers, fostering a welcoming atmosphere that aligns with the company's culture.

As a Broista, you will engage with new people daily, greet customers warmly, and provide them with a memorable experience. This role requires educating customers about the menu offerings, new products, and any current specials to ensure a customized and informed visit. Consistency in delivering speed, quality, and service is essential, as customers expect to receive exactly what they ordered, every time. Reliability is key, with punctuality and good communication being critical to maintaining the smooth operation of the team and customer satisfaction.

Dutch Bros is deeply committed to empowering its team members. Employees are encouraged to be generous and supportive not only to customers but also within their community. The company provides meaningful benefits such as paid volunteer time, mental and physical health support via Employee Assistance Programs and Resource Groups, and educational benefits that include up to $5,250 per year for professional development. A comprehensive training program ensures that new Broistas are equipped with the tools they need to succeed.

The Broista role is physically active and may involve standing, walking, lifting up to 65 pounds, and working in various weather conditions. Dutch Bros provides gear to help employees stay comfortable regardless of the environment. This is a position that promises a vibrant, positive workplace culture centered on growth, teamwork, and making a tangible impact in the community. Compensation can go up to $16.00 per hour, which includes an average tip income, reflecting the company’s commitment to rewarding employee excellence.

If you are passionate about working in a unique environment that values community and personal growth, Dutch Bros Coffee offers a fulfilling career path where you can grow professionally and participate in an uplifting, people-focused culture.