
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
Employee assistance program
Job Description
Dutch Bros Coffee is a vibrant and community-focused coffee company renowned for its lively culture and commitment to making a difference one cup at a time. Established as more than just a coffee shop, Dutch Bros thrives on fostering an environment where employees, known as Broistas, uphold a unique philosophy: love all, serve all. This mindset drives every interaction, whether serving customers or engaging with the community, setting Dutch Bros apart in the beverage industry. The company’s mission emphasizes loving people, giving back to the community, and providing extraordinary customer experiences, reflecting its deep-rooted values of kindness, positivity, and authentic connection.
As a Broista at Dutch Bros Coffee, you will become an integral part of a fun-loving team that prioritizes teamwork, authenticity, adaptability, and a people-first attitude. The role is designed to create meaningful connections through exceptional service, ensuring every customer leaves feeling special. This position offers an hourly wage of up to $16.00, which includes an average tip of $6.00 per hour, highlighting the financial rewards of providing top-tier customer service. Working at Dutch Bros is about more than just coffee; it's about building relationships, uplifting communities, and growing professionally in a supportive and energetic environment.
The Broista role involves engaging with customers daily, greeting them warmly, and guiding them through the diverse menu and product offerings. You will embody the culture of Dutch Bros by consistently delivering speed, quality, and service, ensuring customers receive exactly what they expect. Positivity is a cornerstone of the role, encouraging a bright outlook and infectious optimism among coworkers and customers alike. Being reliable and punctual is essential for success, as is a willingness to help out wherever needed, fostering a cooperative atmosphere. Dutch Bros provides comprehensive training to equip you with the tools necessary for success, alongside ongoing opportunities for personal and professional development.
Beyond the daily duties, Dutch Bros actively supports your growth and well-being through various programs. Employees receive eight hours of paid volunteer time annually to contribute to their communities, emphasizing the company’s commitment to social impact. The Employee Assistance Program and Employee Resource Groups provide ongoing support for both physical and mental health. Additionally, the Education Benefit Program offers up to $5,250 per year towards professional development after one year of employment, underscoring Dutch Bros’ investment in its people. These benefits, combined with celebrating achievements through Dutch Bros swag and free drinks, create a motivating and rewarding workplace.
The position requires adherence to company policies, including maintaining a Food Handler Permit or Certification and completing required trainings to meet all health and safety standards. Broistas must possess strong communication skills, including proficiency in English and, preferably, other languages, to engage effectively with diverse customers. The job can be physically demanding, involving standing and moving during shifts of up to 10 hours, occasional lifting up to 65 pounds, and work in varying weather conditions, all balanced with Dutch Bros gear and supportive scheduling.
In summary, a career at Dutch Bros Coffee offers a unique blend of fun, community involvement, personal growth, and financial opportunity. If you thrive in dynamic environments, value genuine connections, and want to be part of a company that celebrates its culture as much as its coffee, Dutch Bros is the perfect place to grow your career and make a positive difference every day.
As a Broista at Dutch Bros Coffee, you will become an integral part of a fun-loving team that prioritizes teamwork, authenticity, adaptability, and a people-first attitude. The role is designed to create meaningful connections through exceptional service, ensuring every customer leaves feeling special. This position offers an hourly wage of up to $16.00, which includes an average tip of $6.00 per hour, highlighting the financial rewards of providing top-tier customer service. Working at Dutch Bros is about more than just coffee; it's about building relationships, uplifting communities, and growing professionally in a supportive and energetic environment.
The Broista role involves engaging with customers daily, greeting them warmly, and guiding them through the diverse menu and product offerings. You will embody the culture of Dutch Bros by consistently delivering speed, quality, and service, ensuring customers receive exactly what they expect. Positivity is a cornerstone of the role, encouraging a bright outlook and infectious optimism among coworkers and customers alike. Being reliable and punctual is essential for success, as is a willingness to help out wherever needed, fostering a cooperative atmosphere. Dutch Bros provides comprehensive training to equip you with the tools necessary for success, alongside ongoing opportunities for personal and professional development.
Beyond the daily duties, Dutch Bros actively supports your growth and well-being through various programs. Employees receive eight hours of paid volunteer time annually to contribute to their communities, emphasizing the company’s commitment to social impact. The Employee Assistance Program and Employee Resource Groups provide ongoing support for both physical and mental health. Additionally, the Education Benefit Program offers up to $5,250 per year towards professional development after one year of employment, underscoring Dutch Bros’ investment in its people. These benefits, combined with celebrating achievements through Dutch Bros swag and free drinks, create a motivating and rewarding workplace.
The position requires adherence to company policies, including maintaining a Food Handler Permit or Certification and completing required trainings to meet all health and safety standards. Broistas must possess strong communication skills, including proficiency in English and, preferably, other languages, to engage effectively with diverse customers. The job can be physically demanding, involving standing and moving during shifts of up to 10 hours, occasional lifting up to 65 pounds, and work in varying weather conditions, all balanced with Dutch Bros gear and supportive scheduling.
In summary, a career at Dutch Bros Coffee offers a unique blend of fun, community involvement, personal growth, and financial opportunity. If you thrive in dynamic environments, value genuine connections, and want to be part of a company that celebrates its culture as much as its coffee, Dutch Bros is the perfect place to grow your career and make a positive difference every day.
Job Requirements
- Have a valid Food Handler Permit or Certification if required by state or local regulations
- Be punctual and have reliable transportation for scheduled shifts and meetings
- Complete and pass all required trainings and certifications
- Demonstrate proficiency in written and spoken English
- Be physically capable of standing, walking, and lifting up to 65 pounds during shifts
- Adhere to company policies as outlined in the Employee Handbook and Mafia Manifesto
- Maintain a positive and people-first demeanor consistently
Job Qualifications
- Strong communication skills including verbal and written English proficiency
- Ability to work in a fast-paced and physically demanding environment
- Food Handler Permit or Certification as required by local regulations
- Willingness to learn and complete training programs
- Basic math skills for handling cash transactions
- Team player with a positive and adaptable attitude
- Previous customer service experience is preferred but not required
Job Duties
- Engage with customers by greeting and thanking them with a smile
- Ask customers about their needs and educate them on the menu, products, and current specials
- Embody Dutch Bros culture by prioritizing relationships and positivity
- Ensure consistency in speed, quality, and service so customers receive exactly what they ordered
- Maintain a positive attitude and inspire optimism among coworkers and customers
- Be reliable by showing up on time and communicating availability needs
- Assist teammates and support various tasks as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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