Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Competitive Hourly Wages
Average tips included
paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
401(k) matching
Job Description
Dutch Bros Coffee is a vibrant and energetic coffee company known for its dedication to community impact and creating extraordinary experiences through every cup served. Established with a mission to love people, make a difference in the community, and provide exceptional customer interactions, Dutch Bros Coffee stands out as more than just a beverage provider. The company has cultivated a lively, fun-loving culture where employees, affectionately called Broistas, are the heart and soul of the brand. Working at Dutch Bros means being part of a team that cherishes authenticity, positivity, and adaptability, emphasizing a people-first approach in every aspect of... Show More
Job Requirements
- Obtain and maintain a valid food handler permit or certification as required by state or local regulations
- Adhere to all company policies and procedures as outlined in the Employee Handbook and Mafia Manifesto
- Reliable transportation to be punctual for shifts and meetings
- Ability to stand, walk, and move during up to 10-hour shifts
- Capacity to lift, push, pull, or carry up to 65 pounds
- Pass and maintain all required trainings, certifications, and knowledge tests
- Proficiency in written, oral, and verbal English communication
- Ability to perform mental math when handling cash
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or in a fast-paced retail environment preferred
- Strong interpersonal and communication skills
- Ability to work as part of a team
- Basic math skills for cash handling
- Willingness to learn and complete required trainings
- Positive attitude and adaptability
Job Duties
- Engage with customers by greeting and thanking them warmly
- Ask customers about their needs and educate them about the menu and specials
- Embody and promote Dutch Bros culture, emphasizing relationships
- Consistently deliver quality, speed, and excellent customer service
- Maintain positivity and encourage teammates and customers alike
- Demonstrate reliability by arriving on time and communicating availability
- Help out teammates and support operations as needed
Job Location
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