Broista - College Station, TX

Dutch Bros Coffee is more than just a coffee company; it is a vibrant and fun-loving enterprise dedicated to making a positive impact in communities one cup at a time. Known for its enthusiastic and passionate team, Dutch Bros values its employees, referred to as Broistas, as the heart of the company's culture. The organization is committed to its mission of loving people, making a difference in the community, and delivering extraordinary customer experiences. Dutch Bros prides itself on its core philosophy of 'love all, serve all,' which influences all aspects of its operations and employee relations.

As a Broista at Dutch Bros Coffee, you are not only serving beverages but also creating meaningful interactions and fostering relationships with customers. This role requires you to embody key personal attributes such as being a team player, authentic, adaptable, and people-first with a positive approach. As a team player, you are enthusiastic about mutual success and the growth of your colleagues as much as your own. Authenticity means you bring your unique self to work, enhancing the genuine experience Dutch Bros aims to provide. Adaptability is essential due to the dynamic nature of the environment, encouraging continuous learning and growth among the team. Most importantly, a people-first attitude ensures that kindness and positivity are at the core of every customer and team interaction.

The position involves engaging with customers daily, making each interaction a small moment of joy by greeting and thanking customers with a smile. You will educate customers about the menu, current specials, and different products to ensure they leave with the perfect drink tailored to their tastes. This role is central to upholding the company culture, which is fundamentally about building relationships rather than just serving beverages. Consistency in speed, quality, and service is crucial to meet customer expectations precisely every time.

Your schedule requires reliability, punctuality, and readiness to work, including communicating your availability clearly and following call-out procedures responsibly. Being proactive and willing to help out your teammates during busy or unexpected situations is also part of the job. Dutch Bros supports its employees through various programs designed to empower, educate, and promote physical and mental well-being. Employees receive paid volunteer hours, access to employee assistance programs, education benefits with up to $5,250 annually, and participation in a tip pool after completing training.

The training program at Dutch Bros ensures you are well-equipped to succeed by providing comprehensive onboarding and continuous learning opportunities. Additionally, the company offers a competitive compensation package including an hourly wage of up to $16.00 (including an average of $6.00 per hour in tips) and a 401(k) match of up to 4% of the employee's contribution once eligible. Dutch Bros is committed to creating a positive work environment with supportive colleagues and opportunities for personal and professional growth.

Working at Dutch Bros Coffee means staying active and energized, often on your feet for up to 10 hours per shift. Physical requirements include occasional lifting or carrying of up to 65 pounds, standing, walking, and working in varying weather conditions with appropriate company-provided gear. The role demands good communication skills, proficiency in English (written, verbal, and oral), basic math for handling cash transactions, and compliance with all company policies and safety regulations, including obtaining a Food Handler Permit as required.

Joining Dutch Bros Coffee offers a unique chance to be part of a company that values fun, community, and personal authenticity, providing more than just a job but a rewarding and engaging career.