Dutch Bros logo

Broista - Bowling Green, KY

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a vibrant and innovative company that goes beyond just serving coffee. Founded with a passion for community and connection, Dutch Bros has grown into a beloved brand recognized for its commitment to spreading kindness and positivity through every cup. The company prides itself on cultivating an energetic and fun-loving culture where employees, referred to as Broistas, are seen as the foundation of its success. With a mission centered around loving people, making a difference in the community, and delivering extraordinary experiences, Dutch Bros Coffee stands out in the beverage industry by fostering authentic relationships with customers and creating a welcoming atmosphere for everyone.

As a Broista at Dutch Bros Coffee, you will be more than just a barista; you will be a key ambassador of the company’s culture and values. This role invites enthusiastic individuals who are team players, authentic, adaptable, and people-first in their approach. You will have the exciting opportunity to engage with new customers daily, greet them warmly, and provide a personalized experience that highlights the diverse menu and current specials. Dutch Bros emphasizes consistency, quality, and exceptional service, ensuring that customers receive exactly what they order while enjoying a positive and uplifting interaction.

Working as a Broista means embodying the spirit and culture of Dutch Bros Coffee, which revolves around building meaningful relationships and fostering a supportive work environment. The company encourages optimism, reliability, and flexibility among its team members, creating a space where learning and growth are continuous. Moreover, Dutch Bros supports its employees' well-being through various programs, including an Employee Assistance Program, Employee Resource Groups, and a comprehensive training program designed to set you up for success from day one.

Employees also benefit from a generous education benefit program offering up to $5,250 annually towards professional development after a year of employment. Dutch Bros values its team’s contributions and celebrates their efforts with company swag, free drinks, and opportunities to give back to the community through paid volunteer time. The company also offers competitive compensation, including an hourly wage with average tips, a 401(k) match, and eligibility to participate in a tips pool upon completion of training.

This position requires a food handler permit or certification as mandated by state or local regulations. Broistas must maintain a commitment to company values and adhere to all policies outlined in the Mafia Manifesto and Employee Handbook. Physical demands of the role include standing or moving for extended periods, occasional lifting of up to 65 pounds, and working in various weather conditions with provided gear. Effective communication skills and the ability to perform basic mental math are essential for success in this fast-paced, customer-facing role.

If you enjoy working in a dynamic and unique environment surrounded by positive energy and a close-knit community, Dutch Bros Coffee offers a fulfilling career path where you can grow personally and professionally while making a meaningful impact in your community.

Job Requirements

  • Obtain and maintain food handler permit or certification
  • Complete and pass all required trainings
  • Demonstrate written, oral, and verbal proficiency in English
  • Reliable transportation and punctuality
  • Ability to stand and move for up to 10 hours per shift
  • Ability to lift and carry up to 65 pounds
  • Adhere to company policies and Employee Handbook

Job Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Prior customer service experience preferred
  • Positive attitude and ability to work well in a team
  • Basic math skills for handling cash
  • Willingness to learn and adapt to new procedures

Job Duties

  • Engage with customers by greeting and providing personalized service
  • Ask and educate customers about menu items and specials
  • Embody the company culture and values in every interaction
  • Be consistent in delivering speed, quality, and service
  • Maintain a positive and optimistic attitude
  • Show reliability by being punctual and following procedures
  • Help teammates and support team needs as they arise

Job Criteria

Experience

Entry Level (1-2 years)


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