Dutch Bros logo

Broista - Bend, OR

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $18.05
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Work Schedule

Flexible
Day Shifts
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
Company swag
free drinks
401(k) matching

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that is deeply committed to making a difference one cup at a time. Known for its fun-loving culture and dedication to community, Dutch Bros has cultivated a workplace where employees, often referred to as Broistas, are more than just coffee makers—they are the heart and soul of the company’s mission to love people, serve all, and provide extraordinary experiences. The company prides itself on creating a positive impact not just through its products but through its people-first philosophy and community involvement.

At Dutch Bros Coffee, the environment is dynamic and unique, blending the joy of serving great coffee with the opportunity to foster meaningful relationships with customers and fellow employees alike. This is a place where authenticity and adaptability are valued, where team players thrive, and every interaction is viewed as a chance to spread kindness and positivity. Employees are empowered to be generous and supportive, making each customer encounter special while uplifting their teammates and community.

The role of a Broista at Dutch Bros Coffee is a vital and rewarding position focused on delivering exceptional service and embodying the company’s core values of speed, quality, and customer care. Broistas engage with customers daily, greeting each with a smile and delivering consistent, high-quality products tailored to individual preferences. This job is more than coffee preparation; it is about educating customers on the menu and specials, being a positive force during every interaction, and consistently showing reliability and teamwork on the shift.

Dutch Bros Coffee invests heavily in the development and wellbeing of its Broistas. Employees receive comprehensive training designed to set them up for success, ongoing support for mental and physical health, and exciting opportunities to contribute to their communities through paid volunteer time. After one year of employment, team members can benefit from an education program that offers up to $5,250 annually toward professional development. Additionally, Dutch Bros fosters a celebratory work culture with swag, free drinks, and a robust 401(k) plan with up to 4% company matching.

This position offers competitive compensation, with wages up to $18.05 per hour including an average tip income. Dutch Bros values reliable attendance and communication and requires food handler certification to ensure the highest standards of food safety and service excellence. The physical demands of the role include standing, walking, and body movement for extended periods, occasional lifting up to 65 pounds, and working in various weather conditions—all part of a rewarding, energetic workday.

If you thrive in an environment where personal growth and community impact are equally prioritized alongside your career, Dutch Bros Coffee provides a unique and exciting space to grow professionally and personally. Join Dutch Bros and be part of a company that not only serves extraordinary coffee but also fosters extraordinary people through a passionate, supportive, and fun-filled culture.

Job Requirements

  • Food Handler Permit or Certification as required by state or local regulations
  • Reliable transportation and punctuality
  • Ability to stand and move for up to 10 hours per shift
  • Capability to lift and carry up to 65 pounds
  • Completion and passing of all required trainings and certifications
  • Basic math skills for cash handling
  • Proficiency in written and verbal English communication

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus but not required
  • Demonstrated ability to work effectively in a team
  • Strong communication skills in English
  • Ability to maintain a positive, people-first attitude
  • Willingness to learn and adapt in a fast-paced environment

Job Duties

  • Greet and thank each customer with a smile
  • Educate customers about the menu, products, and current specials
  • Embody and promote the company culture of love and service
  • Ensure speed, quality, and accuracy in every order
  • Maintain a positive attitude and support teammates
  • Arrive on time and communicate availability
  • Assist in other tasks as needed to support the team

Job Criteria

Experience

Entry Level (1-2 years)


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