Broista - Austin, TX

Dutch Bros Coffee is a vibrant and rapidly growing coffee company known for its unwavering commitment to community, culture, and exceptional customer experiences. More than just a coffee company, Dutch Bros Coffee distinguishes itself through a fun-loving atmosphere and an inspiring mission to love people, make a difference in the community, and deliver extraordinary experiences to every customer. With a strong foundation built on the principles of inclusivity and kindness, Dutch Bros is a place where employees, affectionately called Broistas, are at the heart of the culture. These team members live by the company’s fundamental philosophy to "love all, serve all," creating an environment where positive energy and genuine care shape every interaction. Dutch Bros Coffee is dedicated not only to serving high-quality beverages but also to fostering connections and building relationships within each community it operates. This community-centric approach is a cornerstone of the company’s success and enduring appeal.

As a Broista at Dutch Bros Coffee, you will enter a role that combines customer service excellence with teamwork, adaptability, and authenticity. The role is designed for individuals who thrive in dynamic environments and take pride in engaging with others in meaningful ways. As a team player, you will show enthusiasm about both your personal success and the success of your colleagues, embodying a people-first attitude that prioritizes kindness and positivity. Working at Dutch Bros Coffee means embracing change and helping your teammates adapt alongside you, allowing for continuous learning and growth.

Your day-to-day responsibilities will involve greeting and engaging with customers, making each visit special with a warm smile and helpful service. You will educate customers about the menu, product options, and current promotions, ensuring each person receives personalized and attentive care. The cultural fabric of Dutch Bros Coffee is central to this role, emphasizing that while the company sells beverages, at its core, it is in the business of building lasting relationships. You will consistently deliver speed, quality, and exceptional service, ensuring customers receive exactly what they ordered while maintaining a positive and reliable presence. Your optimism and reliability will contribute significantly to sustaining the uplifting atmosphere that Dutch Bros Coffee is celebrated for.

Dutch Bros Coffee supports its employees with a range of empowering benefits and initiatives aimed at personal and professional growth. Employees receive opportunities to contribute to their communities through paid volunteer time, access to an Employee Assistance Program, and resource groups focused on well-being. The company also offers an Education Benefit Program that provides up to $5,250 annually towards development after one year of employment. Dutch Bros celebrates its team members with branded swag, free drinks, and a supportive training program designed to set everyone up for success. Additionally, eligible employees participate in a generous tip pooling system and can benefit from a 401(k) plan with a company match of up to 4%. This comprehensive support system underscores Dutch Bros’ commitment to fostering a thriving and motivated workforce.

Working at Dutch Bros Coffee also means adhering to important operational standards such as holding a valid Food Handler Permit or Certification, maintaining company policies, and demonstrating competency in areas like math and communication. Physical demands include standing, walking, and occasional lifting up to 65 pounds, as well as working in varying environmental conditions. This role offers not only a competitive wage of up to $16.00 per hour, including an average tip of $6.00 per hour, but also an engaging and supportive culture that encourages wild growth and meaningful community impact. If you are passionate about making a difference and excited to be part of a unique and friendly team culture, Dutch Bros Coffee offers a dynamic and rewarding career opportunity.