Broista - Austin, TX

Dutch Bros Coffee is a beloved coffee company known for more than just its delicious beverages. As a fun-loving and mind-blowing enterprise, Dutch Bros has created a vibrant culture centered on making a difference one cup at a time. The company’s mission is to love people, make a positive impact in the community, and provide extraordinary experiences to all who visit. This mission is deeply embedded in the culture and ethos of Dutch Bros, making it more than just a workplace but a community-driven environment where employees and customers alike feel connected.

Dutch Bros Coffee values and upholds its foundational philosophy: love all, serve all. At the heart of this company are the Broistas, the passionate team members who represent the soul of the brand and culture. These individuals are enthusiastic, authentic, adaptable, and always people-first, projecting kindness and positivity in every interaction. Working at Dutch Bros means working alongside a team that truly believes in what they do and strives to uplift not only customers but also their colleagues.

This position is perfect for those who are team players, committed to personal and collective success, and who bring their unique selves to work each day. The role involves engaging directly with customers, helping them discover the wide variety of menu offerings, specials, and products unique to Dutch Bros Coffee. It is as much about building relationships as it is about serving quality beverages quickly and with exceptional service.

As a Broista, employees are expected to embody the company culture wholeheartedly. This involves being consistent in delivering speed, quality, and service while maintaining a positive and optimistic mindset. Reliability is a cornerstone of success in this role, with punctuality, clear communication regarding availability, and willingness to support team members when needed all being vital components.

Dutch Bros Coffee offers a supportive work environment where employees are empowered to be generous, both to customers and within their community. Employees benefit from paid volunteer time, ongoing support for physical and mental health through Employee Assistance Programs and Resource Groups, and opportunities for professional development with an education benefit program. New hires receive thorough training designed to set them up for success, and the company offers competitive compensation, including wage plus tips and 401(k) matching contributions.

In the scope of daily responsibilities, Broistas are expected to adhere to all company policies and procedures, maintain necessary certifications such as food handler permits, and uphold high standards of hygiene and safety. The role also demands physical stamina as employees may be on their feet for long shifts, carry up to 65 pounds, and work in varying temperature conditions. Despite these demands, Dutch Bros ensures its crew is well-equipped with gear and support to perform their best.

Overall, working at Dutch Bros Coffee means joining a diverse and inclusive community committed to making every customer interaction special, fostering a positive and fun work culture, and growing personally and professionally. The company’s vibrant energy and dedication to community engagement make it an exciting and rewarding place to build a career, especially for those who thrive in fast-paced, customer-focused environments and value being part of a team that truly makes a difference.