Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedules
Employee Meals

Job Description

Our restaurant is dedicated to providing an authentic Italian dining experience that combines delicious, freshly prepared regional dishes with an atmosphere reminiscent of a lively family gathering. We pride ourselves not only on the quality of our food but also on the warmth and hospitality that our guests receive from the moment they walk through our doors. The environment we foster is one where guests feel like part of our family, and we nurture this sense of community along with our culinary offerings. Our menu features classic Italian recipes that are made to order using the freshest ingredients, ensuring each dish delivers genuine flavors and exceptional quality. As a family-oriented restaurant, we place great emphasis on cultivating a positive and supportive workplace where every member is valued and encouraged to grow. We believe that the key to our success lies in the dedication and passion of our staff, and we are currently seeking enthusiastic individuals to become a vital part of our team.

The Server role is an essential position focused on delivering outstanding guest service by efficiently and courteously serving both food and beverages, including alcoholic drinks, in alignment with our company standards. The server will maintain the restaurant's smooth operation by following opening and closing procedures and ensuring that the dining environment consistently meets high expectations. This role demands a strong commitment to creating a welcoming and engaging atmosphere that enhances the guest experience, encourages repeat visits, and supports a cohesive team culture. This position contributes directly to the restaurant's reputation by embodying our philosophy of family, respect, and professionalism throughout every interaction and task. The ideal candidate will have a combination of relevant experience or training, exceptional communication skills, and the ability to stay organized and focused while managing multiple guests. Physical stamina is also required, as servers will need to transport food and beverages efficiently and safely throughout their shift. Compliance with all safety, legal, and company policies regarding alcohol service and guest conduct is a fundamental responsibility, ensuring a safe and responsible dining environment. If you are passionate about Italian cuisine, enjoy interacting with guests, and take pride in being part of a dynamic team, this is the perfect opportunity to grow within a vibrant and welcoming restaurant family.

Job Requirements

  • Minimum age requirement for the service of alcoholic beverages
  • One to two years experience and/or training or equivalent combination of education and experience
  • Ability to lift a minimum of 30 lbs
  • Must be able to maintain good coordination and physical endurance
  • Ability to communicate effectively
  • Must comply with all company policies and state liquor regulations
  • Ability to perform job functions with minimal supervision

Job Qualifications

  • One to two years experience and/or training
  • Ability to communicate effectively with guests and team members
  • Knowledge of food and beverage service standards
  • Familiarity with suggestive selling and upselling techniques
  • Ability to multitask and remain organized in a fast-paced environment
  • Understanding of state liquor laws and responsible alcohol service
  • Strong interpersonal skills
  • Physical stamina to perform job duties

Job Duties

  • Strives to create an operation that values company standards of guest service
  • Ensures that every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
  • Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
  • Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
  • Models and executes company practices throughout the entire operation creating a high-energy environment for the family and guest alike
  • Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
  • Meets minimum age requirement for the service of alcoholic beverages
  • Ensures prompt, friendly service according to company guidelines
  • Facilitates a professional and ethical manner that is beyond reproach
  • Ensures compliance when determining potentially intoxicated guests per company standards and procedures
  • Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards
  • Ensure proper documentation for all accidents and incidents per company policies and procedures
  • Maintain a complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons and driving while under the influence
  • Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes
  • Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance of products, texture, serving temperature, garnish and plate presentation
  • Greet guests and take orders utilizing suggestive selling and upselling techniques
  • Ability to be well organized, maintain concentration and think clearly when providing service to multiple guests within any given period of time
  • Ability to exert physical effort in transporting food and beverages to guest. Must be able to lift a minimum of 30 lbs
  • Ability to maintain good coordination while serving orders quickly
  • Ability to endure abundant physical movements throughout the work area
  • Ability to perform job functions with minimal supervision
  • Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures

Job Criteria

Experience

Mid Level (3-7 years)


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