Job Overview
Job Description
Brio and Bravo are premier restaurant brands known for their creative, made-to-order menus featuring light and fresh ingredients. Recently reinvigorated and guided by the experienced restaurant group behind the revival of the iconic Italian brands Buca di Beppo and Bertucci's, these establishments pride themselves on delivering an exceptional dining experience that balances quality food with a welcoming atmosphere. The restaurants focus on a back-to-basics approach, prioritizing customer satisfaction through attention to detail, fresh ingredients, and outstanding service. Each location aims to create lasting memories for guests by offering an innovative menu and an engaging environment for both guests and staff alike.\n\nThe Bartender role at Brio and Bravo is essential in achieving this mission by preparing and serving a variety of alcoholic and non-alcoholic beverages and menu items efficiently and courteously. This position demands a thorough understanding of company standards, including thorough knowledge of liquor brands, beer selections, non-alcoholic beverages, and special daily offerings. Bartenders play a pivotal role in guest satisfaction by ensuring every interaction exceeds expectations, fostering repeat business through expert service and hospitality. The job includes maintaining bar equipment, adhering to state liquor laws, and handling cash and credit transactions following company policies. The Bartender will also uphold the company’s culture by modeling high standards of professionalism, safety, and respect in the work environment.\n\nBartenders at Brio and Bravo contribute to a lively, high-energy atmosphere by communicating effectively with both guests and management and fostering teamwork among fellow staff members. This role represents an excellent opportunity for those seeking to grow their careers within a dynamic restaurant group while upholding the integrity and traditions of well-established brands. A commitment to guest satisfaction, operational excellence, and a true passion for hospitality are essential qualities for success in this position. Candidates with bartending experience and mixology training, or an equivalent combination of education and experience, will find this a rewarding role with opportunities to contribute meaningfully to the restaurant’s ongoing success.
Job Requirements
- Meet minimum age requirement for service of alcoholic beverages
- two years experience and/or training in mixology, liquor, and food service or equivalent combination of education and experience
- ability to work flexible hours including nights, weekends, and holidays
- strong communication and customer service skills
- knowledge of state liquor laws and adherence to safety and compliance
- ability to stand for long periods and carry moderate loads
- ability to handle cash and credit transactions securely
- team-oriented mindset
- attention to detail and reliability
Job Qualifications
- Meets the minimum age requirement for the service of alcoholic beverages
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons, and driving while under the influence
- Two years experience and/or training (mixology, liquor, and food service)
- or equivalent combination of education and experience
Job Duties
- The Bartender is responsible for the preparation and service of alcoholic and non-alcoholic beverages and menu items to guests, courteously, and efficiently in accordance with company standards
- Assists in the maintenance of the bar area equipment via opening and closing checklists
- Directs, implements and maintains a philosophy congruent with Company culture, which services as a guide to all staff members
- Strives to create an operation that values Company standards of Guest Service
- Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest
- Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
- Models and executes Company practices throughout the entire operation creating a high-energy environment for the family and guests alike
- Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
- Ensures compliance when determining potentially intoxicated guests per Company standards and procedures
- Maintain complete knowledge of and comply with all departmental policies and procedures and service standards
- Ensure proper documentation for all accidents and incidents per Company policies and procedures
- Maintain complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of bar setups, hours of operation, drink prices, and menu items
- Maintain complete knowledge of all liquor inventories available
- Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes
- Greet guests and take orders utilizing suggestive selling and upselling techniques
- Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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