Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Employee assistance program
meal discounts
Job Description
Brio and Bravo are premier dining brands known for their reinvigorated back-to-basics approach. They specialize in creative, made-to-order menus featuring light and fresh ingredients. Operating under the leadership of a successful restaurant group that restored the identity and operational excellence of iconic Italian restaurant brands such as Buca di Beppo and Bertucci's, these establishments have firmly established themselves in the competitive restaurant industry. The focus on quality, service, and a welcoming atmosphere make Brio and Bravo standout choices for diners seeking Italian cuisine in a hospitable setting. Each location embraces a culture of excellence where guest satisfaction and employee engagement... Show More
Job Requirements
- Meet the minimum age requirement for service of alcoholic beverages
- Ability to prepare and serve alcoholic and non-alcoholic beverages
- Knowledge of bar equipment operation and maintenance
- Understand and comply with company standards and policies
- Maintain cleanliness and organization in the bar area
- Excellent customer service skills
- Ability to handle cash and process credit card transactions accurately
Job Qualifications
- Two years experience and/or training in mixology, liquor, and food service
- Strong communication and interpersonal skills
- Knowledge of state liquor laws and safe alcohol service practices
- Ability to work in a fast-paced environment
- Basic math skills for cash handling and processing transactions
- Customer service oriented with a friendly and professional demeanor
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Strive to create an operation that values company standards of guest service
- Ensure every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- Create and contribute to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
- Communicate in an impactful and meaningful way with management and family members and foster an open and respectful work environment
- Model and execute company practices throughout the entire operation creating a high-energy environment for the family and guests alike
- Demonstrate competence and confidence in making sound effective decisions that benefit the guest and family
- Meet the minimum age requirement for the service of alcoholic beverages
- Ensure prompt, friendly service according to company guidelines
- Facilitate a professional and ethical manner that is beyond reproach
- Ensure compliance when determining potentially intoxicated guests per company standards and procedures
- Maintain complete knowledge of and comply with all departmental policies and procedures and service standards
- Ensure proper documentation for all accidents and incidents per company policies and procedures
- Maintain complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons, and driving while under the influence
- Maintain complete knowledge of bar setups, hours of operation, drink prices, and menu items
- Maintain complete knowledge of all liquor inventories available
- Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes
- Greet guests and take orders utilizing suggestive selling and upselling techniques
- Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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