Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Opportunities for career advancement
Job Description
Brio and Bravo are renowned restaurant brands that have recently undergone a reinvigoration to return to the fundamentals of exceptional dining experiences. These establishments focus on offering a creative, made-to-order menu featuring light and fresh ingredients, crafted with care to satisfy diverse palates. Operated by a seasoned restaurant group with a proven track record in revitalizing iconic Italian restaurant brands such as Buca di Beppo and Bertucci's, Brio and Bravo represent premier dining destinations known for their dedication to quality and guest satisfaction. The restaurants emphasize a warm, welcoming atmosphere that balances traditional flavors with contemporary presentation, making them popular... Show More
Job Requirements
- Minimum age requirement for the service of alcoholic beverages
- Two years experience and/or training in mixology, liquor, and food service or equivalent combination of education and experience
- Ability to maintain professional and courteous demeanor
- Knowledge of state liquor regulations and company policies
- Strong interpersonal and communication skills
- Capability to work flexible hours, including evenings, weekends, and holidays
- Ability to handle multiple tasks efficiently and maintain composure under pressure
Job Qualifications
- Two years experience and/or training (mixology, liquor, and food service)
- Proven ability to create a welcoming and enjoyable atmosphere for guests and colleagues
- Strong communication skills to effectively interact with management and team members
- Sound decision-making skills consistent with company standards
- Knowledge of all alcoholic beverages, including beer, wine, and spirits
- Familiarity with state liquor laws and regulations
- Ability to maintain professionalism and ethics in all interactions
- Experience with cash handling and credit card processing
- Ability to work efficiently under pressure following company guidelines
Job Duties
- Strives to create an operation that values Company standards of Guest Service
- Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest
- Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
- Models and executes Company practices throughout the entire operation creating a high-energy environment for the family and guests alike
- Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
- Meets the minimum age requirement for the service of alcoholic beverages
- Ensures prompt, friendly service according to company guidelines
- Facilitates a professional and ethical manner that is beyond reproach
- Ensures compliance when determining potentially intoxicated guests per Company standards and procedures
- Maintain complete knowledge of and comply with all departmental policies and procedures and service standards
- Ensure proper documentation for all accidents and incidents per Company policies and procedures
- Maintain complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons, and driving while under the influence
- Maintain complete knowledge of bar setups, hours of operation, drink prices, and menu items
- Maintain complete knowledge of all liquor inventories available
- Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes
- Greet guests and take orders utilizing suggestive selling and upselling techniques
- Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures
Job Location
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