Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Rewarding environment
competitive pay
Team bonus
Dayforce Wallet - Get Paid Early
Generous Team Member Discount After First Pay Period
Vision care
Supplemental insurances - Critical Illness, Hospital Indemnity, and Accidental Injury
401K Program
Discounts for identity theft protection
discounts for home and auto insurance
discounts for Mobile
Legal Benefits (MetLife Hyatt Legal Plans)
Pet insurance
Job Description
David's Bridal is a leading specialty retailer in the wedding and special occasion industry, renowned for its extensive selection of bridal gowns, bridesmaids' dresses, and formal wear. Established as a premier destination for brides-to-be and their loved ones, David's Bridal has built a reputation for combining high-quality products with exceptional customer service. The company thrives on its commitment to empowering both its customers and employees to achieve their dreams, whether that involves finding the perfect wedding dress or building a fulfilling retail career. David's Bridal dominates its market segment, with one out of every three bridal products sold coming from... Show More
Job Requirements
- High school diploma or an equivalent degree
- 1-2 years prior retail experience in an apparel, service or specialty store environment preferred
- Experience with computerized POS system preferred
- Ability to stand, walk, and sit for extended periods
- Ability to lift up to 25 pounds occasionally
- Strong communication skills
- Willingness to work minimal weekday hours and primarily weekends
- Ability to follow company dress code
- Ability to use electronic devices for extended periods
- Commitment to providing excellent customer service
- Availability to complete required training and development courses
Job Qualifications
- High school diploma or equivalent
- 1-2 years prior retail experience preferred
- Experience with computerized POS systems preferred
- Ability to provide exceptional customer service
- Strong communication and interpersonal skills
- Basic understanding of sales techniques and processes
- Ability to multitask and manage multiple customers
- Willingness to learn and adapt to new processes
- Team player with a positive attitude
Job Duties
- Welcome all customers with genuine, friendly enthusiasm over the phone and in person
- Use all systems to manage the customer flow to deliver 5-star customer experience
- Provide exceptional service to multiple customers simultaneously
- Prepare for customer appointments by reviewing profiles and fitting rooms
- Build relationships by understanding customer needs
- Strive to identify the perfect gown/dress in the first three try-ons
- Review timeline calendar and set future appointments
- Promote alteration services and personalize dress fittings
- Ensure proper measurements are taken and entered accurately
- Maintain store standards including cleanliness and promotional readiness
- Adhere to dress code standards
- Offer loyalty and partner programs
- Respond promptly to customer questions and build customer satisfaction
- Maintain sales productivity standards using the 5-Step Selling Process
- Accurately process transactions and promote services
- Achieve platform conversion and add-on sales goals
- Set comeback appointments for the wedding party
- Continually build product knowledge and fashion expertise
- Execute new processes, promotions, merchandising, markdowns, and inventory counts
- Support the store team in achieving sales and operational goals
- Accurately clock in and out for all shifts and breaks
- Follow loss prevention and security policies
- Focus on personal development and complete assigned training
- Share sales expertise and accept coaching
- Complete required learning courses within 90 days
Job Location
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