Brewista - New Haven

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

Tips

flexible scheduling

Team-oriented environment

Training and Development

Employee Discounts

Positive work culture

Job Description

7 Brew is an innovative coffee company redefining the traditional drive-thru experience by combining convenience with a vibrant, purpose-driven culture. Located in New Haven, CT, 7 Brew is committed to revolutionizing the way customers enjoy coffee by creating an inclusive community based on kindness and exceptional service. The company prides itself on a team-oriented environment where every employee is valued and motivated to contribute to a positive guest experience. At 7 Brew, the people behind the counter are more than just staff – they are Brewistas who embody the brand’s mission and passion for quality and connection.

The Brewista role at 7 Brew is central to this mission of inspiring community and kindness through a revolutionary coffee experience. Brewistas serve as the face of the company, engaging directly with customers in a friendly and professional manner. This position involves taking orders, crafting customized beverages to exacting standards, and ensuring that every drink served delights the guest. Brewistas must operate with urgency and care, managing multiple tasks efficiently while maintaining a positive and upbeat attitude that enhances the customer journey. This role is ideal for individuals who enjoy working in a fast-paced environment, have a passion for coffee, and take pride in delivering personalized service.

The position offers a competitive starting pay of $18-$20 per hour, including tips, reflecting the company’s commitment to fair compensation. Employment is structured to provide flexibility, with a requirement to work a minimum of three shifts per week, including weekends and holidays when necessary. Brewistas benefit from a supportive team atmosphere and the opportunity to develop their skills in a dynamic setting. Responsibilities include engaging with guests to personalize their orders, handling payments accurately, preparing drinks with consistency, and supporting smooth operations during all shifts. Additionally, Brewistas uphold high standards of cleanliness and safety to deliver a secure, organized service environment.

In summary, 7 Brew provides a career opportunity that goes beyond typical coffee service by emphasizing genuine guest connections, operational excellence, and the promotion of kindness. The company’s culture encourages employee growth and teamwork, helping individuals to thrive personally and professionally. For those passionate about coffee and community, the Brewista role at 7 Brew offers a unique and rewarding work experience that aligns with both customer satisfaction and company values.

Job Requirements

Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks
Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups
Can work outside in service lanes for prolonged periods regardless of weather conditions
Can lift up to 50 lbs
Can stand comfortably for hours at a time while serving guests
Can climb a ladder and use a stepladder as needed
Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas
Can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers
Can safely use a utility knife
Works a flexible schedule
Works a minimum of three shifts per week
Follows company procedure for communicating time-off requests
Regularly works weekends and is available to work holidays if necessary

Job Qualifications

Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks
Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups
Can work outside in service lanes for prolonged periods regardless of weather conditions
Can lift up to 50 lbs
Can stand comfortably for hours at a time while serving guests
Can climb a ladder and use a stepladder as needed
Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas
Can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers
Can safely use a utility knife
Works a flexible schedule
Works a minimum of three shifts per week
Follows company procedure for communicating time-off requests
Regularly works weekends and is available to work holidays if necessary

Job Duties

Converse directly with customers to confirm and personalize their drink orders and correctly key those orders into the point-of-sale system
Collect payments from customers, provide receipts, and correctly count back any change
Prepare all drinks and premixes to order, ensuring quality and consistency
Move with urgency and responsiveness to provide prompt service
Stay productive and proactive throughout the shift, supporting guest service even during slower periods
Make personal connections with customers through genuine interactions and positive body language
Know the full menu and drink offerings, guide customers, answer questions, and offer recommendations
Dress appropriately for the assigned service position and bring their best self to work daily
Execute shift-change duties, checklists, and weekly tasks as needed to maintain smooth service
Treat teammates and customers with respect, kindness, and a service-first mindset
Maintain a safe, sanitary, and organized service environment by following standards and regulations
Remain standing for extended periods, typically up to 5 hours per shift