Breakroom/Barista Attendant

Miami Lakes, FL, USA|

Job Overview

Job Description

Aramark is a global leader in food services, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. The company is known for its commitment to excellence, community engagement, and sustainability, providing comprehensive solutions that enhance everyday experiences for clients and customers. Aramark's mission is rooted in service and united by purpose. They emphasize equal employment opportunities and foster a supportive work environment where all employees are encouraged to develop their skills and achieve their full potential. Through its dedication to quality and innovation, Aramark continually strives to positively impact the lives of its partners, communities, and the planet.

The Breakroom/Barista Attendant role at Aramark is essential in delivering exceptional customer service. This position is focused on ensuring that customers’ products are adequately stocked and that all equipment is properly maintained and clean. The Barista Attendant prepares and serves a range of hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas, utilizing various coffee equipment such as espresso machines, grinders, and brewers. The attendant is responsible for greeting customers warmly when they enter the establishment, maintaining a clean and organized work environment, restocking supplies like cups, lids, syrups, and pastries, and managing equipment cleaning tasks. These responsibilities may vary slightly depending on the specific client requirements and business needs at different Aramark locations.

In addition to daily beverage preparation and customer interaction, the Breakroom/Barista Attendant manages inventory tasks which include unloading and stocking daily inventory, ensuring product freshness through date code monitoring, and managing orders and deliveries to client sites. The role also involves regular communication with clients to introduce new products, maintain promotional materials, and handle equipment maintenance repairs to the best of their ability. They are also responsible for reporting to the Route Sales Manager or General Manager regarding customer feedback, competitor activity, and any potential issues, thereby helping to maintain strong client relationships and high service standards.

This full-time role demands a high level of interpersonal skills, problem-solving ability, and adaptability to changing demands. Candidates should be comfortable working independently, managing time effectively, and engaging in physical activities such as lifting packages up to 50 pounds. The position may also require travel to assist other locations on short notice. Excellent verbal and written communication skills are essential, as is a valid driver’s license and acceptable driving record. The Barista Attendant plays a vital role in supporting Aramark’s commitment to outstanding customer service and operational excellence.

Aramark offers a dynamic work environment that values growth and opportunity. Employees in this role will contribute directly to enhancing customer experiences while gaining valuable skills in customer service, inventory management, and food service operations. Working at Aramark means joining a diverse team dedicated to making a positive impact every day, with opportunities for professional development and career advancement within a respected global organization.

Job Requirements

High school diploma or GED
1-2 years of customer service experience
Valid driver’s license and acceptable driving record
Ability to lift packages up to 50 pounds
Strong communication and interpersonal skills
Ability to work independently and manage time effectively
Willingness to travel on short notice
Physical ability for frequent bending, reaching, standing and walking
Problem-solving and urgency in task completion
Experience with inventory management preferred

Job Qualifications

1-2 years of experience in customer service or roles requiring interpersonal skills
High school diploma or GED
Strong client interaction and communication skills
Excellent organization and time management
Ability to respond quickly to changing demands
Strong sense of urgency and problem-solving skills
Excellent written and verbal communication
Physical capability to lift packages up to 50 pounds
Valid driver’s license with a clean driving record
Ability to work efficiently and independently
Willingness to travel to assist other locations
Frequent bending, fingering, hearing, speaking, reaching, seeing, standing and walking required

Job Duties

Prepare and serve hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
Operate coffee equipment including espresso machines, grinders and brewers
Greet customers upon entry
Restock supplies such as cups, lids, coffee beans, syrups and pastries
Maintain cleanliness and organization of work environment and cafe seating area
Clean countertops and coffee equipment including grinders, decanters and milk frothers
Assist with opening and closing duties including setup, cleaning and inventory tasks
Unload and stock daily inventory while monitoring product freshness
Manage ordering, delivery and stocking of items at client locations
Communicate new product interests to customer employees
Use laptops to manage stocking PAR levels, product orders and client invoicing
Perform minor repairs as needed
Call in orders and service calls to head office
Distribute promotional materials and merchandise product lines
Clean equipment and exchange decanters during visits
Report to Route Sales Manager or General Manager on customer feedback and competitor activity
Establish and maintain positive customer relationships to uphold company image