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Breakfast Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $15.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
hotel discounts
Paid holidays
Early access to earned wages

Job Description

SMI Hotel Group is a distinguished hospitality company dedicated to providing exceptional service and comfort to its guests across its portfolio of hotels and eateries. Known for its commitment to excellence, the group prioritizes recruiting top talent to maintain the high standards that have become synonymous with its brand. With a focus on guest satisfaction and a welcoming atmosphere, SMI Hotel Group continuously nurtures a work environment that fosters growth, collaboration, and professional development.

One of the proud establishments under SMI Hotel Group is The Commonwealth, a vibrant restaurant seeking a friendly and attentive Breakfast Server to become an integral part of their team. This position invites individuals passionate about hospitality and eager to contribute to a memorable dining experience for every guest. The role of a Breakfast Server at The Commonwealth is vital, as it directly influences the first impressions guests form of their visit.

Breakfast Servers at The Commonwealth are not only responsible for greeting guests warmly upon arrival and assisting with seating but also for ensuring accurate and courteous service while taking food and beverage orders. The position requires a strong knowledge of the menu to provide insightful recommendations and respond effectively to customer inquiries. Additionally, servers handle beverage service with strict adherence to state liquor regulations, confirming legal drinking ages when necessary.

The role also includes managing purchasing transactions by operating the cash register, handling customer payments, and issuing receipts. This requires accuracy, efficient cash handling skills, and basic math proficiency. Maintaining cleanliness and sanitation, particularly in the dining and bar areas, is crucial throughout the service and during closing procedures.

The Breakfast Server at The Commonwealth carries the responsibility of addressing and resolving customer issues or complaints thoughtfully, using sound judgment or escalating matters to management when appropriate. Working effectively alongside other staff members to ensure seamless service highlights the collaborative nature of the job. Essential administrative tasks such as completing paperwork and maintaining relevant documentation and files are also part of the daily duties.

Employment at The Commonwealth offers a comprehensive benefits package reflecting the organization's care for its employees. Full-time team members gain access to health, dental, and vision insurance, underscoring a commitment to overall well-being. Both full-time and part-time employees enjoy paid time off and the convenience of early access to earned wages.

Additionally, the 401K plan with company match provides a valuable opportunity to plan for the future financially. Employees also appreciate hotel discounts, enhancing their personal experience beyond work hours. Paid holidays support a healthy work-life balance, fostering employee satisfaction and longevity.

SMI Hotel Group emphasizes diversity, equity, and inclusion, actively ensuring an environment free from discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic. This commitment creates a supportive workplace where every team member's contribution is valued.

Joining The Commonwealth as a Breakfast Server means becoming part of a dedicated team focused on providing outstanding service while benefiting from a nurturing and rewarding work environment. Candidates passionate about hospitality, with a background in serving or banquet work, will find opportunities to grow and excel in this dynamic role, contributing to the lasting positive impressions made on guests each morning.

Job Requirements

  • Minimum of 6 months server/banquet experience
  • possess basic math skills and cash-handling
  • ability and flexibility to work various shifts including nights, weekends, and holidays

Job Qualifications

  • Minimum of 6 months server/banquet experience
  • experience in hospitality preferred
  • possess basic math skills and cash-handling
  • ability and flexibility to work various shifts including nights, weekends, and holidays

Job Duties

  • Greets customers upon arrival
  • assists with seating as needed
  • takes food and beverage orders accurately and courteously
  • provide menu recommendations and answer questions about menu items
  • serve food and beverages to customers
  • maintains complete knowledge of and strictly abides by state liquor regulations
  • verifies legal drinking age of patrons as needed
  • handles purchasing transactions, which include operating cash register and accounting of daily sales
  • receives payment from patrons
  • makes change as needed
  • issues receipts
  • clears and resets tables and bar area as needed
  • maintains cleanliness and sanitation at all times
  • performs closing clean-up duties
  • resolves patron problems/complaints
  • utilizes own best judgment in resolving issues or refers to management as needed
  • assists other staff members as needed to ensure optimum service to all patrons
  • completes all necessary paperwork
  • maintains files and records
  • performs other related duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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