Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
Surety Hotel is managed by Aparium Hotel Group, a hospitality company founded in 2011. Aparium Hotel Group has established itself as a distinctive hotel brand, recognized for blending the robust business strategies of large hospitality corporations with the charm and personalized service of boutique hotels. This unique approach allows Aparium to successfully operate in smaller, bustling markets, creating memorable experiences for guests and setting a high standard for hospitality in regions that are often overlooked by larger brands. The group's commitment to quality is evident in their carefully curated properties, one of which is the Surety Hotel located in Des... Show More
Job Requirements
- Passion for the people, place and culture of our community, love of restaurants and guest service also required
- Minimum of one year experience as a restaurant server in either a free-standing or hotel restaurant
- TIPS alcohol service certification preferred
- Ability to meet local age requirements in order to serve alcohol
- Availability to work a flexible schedule to include nights, weekends and holidays
- Fluency in English, verbal and written
- Ability to continuously stand and/or walk for the majority of a shift, including negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Ability to roll and/or carry tables and chairs when needed
- Ability to lift and/or carry a 30 lb tray, crate or box
- Ability to carry over shoulder occasionally
- Utilize hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring and mixing drinks
- Excellent sight and balance needed for negotiating varied floor surfaces
- Ability to handle lighted candles and hot fluids coffee and tea
Job Qualifications
- Minimum of one year experience as a restaurant server in either a free-standing or hotel restaurant
- TIPS alcohol service certification preferred
- Ability to meet local age requirements in order to serve alcohol
- Fluency in English, verbal and written
- Excellent interpersonal and communication skills
- Basic knowledge of culinary and beverage terms
- Ability to work collaboratively within a team environment
- Strong customer service orientation
Job Duties
- Uphold and model the companys principles of people, place and character, driving collaboration, intuition and translocal hospitality
- Assist in all aspects of a guests experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences
- Participate in daily lineups and staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day
- and to serve alcohol safely, responsibly, and legally
- and of course, accurately account for all monetary transactions during your shift
- Serve food and beverage items based upon each guests specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy
- Ensure your workstation is clean and organized, with the utmost respect for your guests, peers, and equipment
- Ensure you demonstrate a sense of urgency for guest requests
- Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft
- use your knowledge of the food and beverage menu to create exceptional dining experiences
- Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed
- and communicate promptly with the F and B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- Assist in other areas of the F and B Department as needed
Job Location
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