Job Overview

briefcase

Employment Type

Part-time
diamond

Benefits

Diverse inclusive welcoming safe space for everyone
Opportunities to group
Work-life balance
Delicious food
We are competitive

Job Description

Fullers Coffee Shop is a beloved Portland establishment that has been serving the community since 1947. Known for its fast-paced breakfast dining experience, Fullers offers a welcoming atmosphere with counter service and a timeless menu that appeals to a broad range of customers. This restaurant has earned a reputation for valuing excellent customer service, creating a friendly environment where guests are greeted with a smile and treated with warmth. As a staple in Portland's dining scene for over seven decades, Fullers combines tradition with a lively breakfast service that emphasizes both quality food and exceptional hospitality.

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Job Requirements

  • High school diploma or equivalent
  • Previous experience in a fast-paced restaurant or breakfast service environment preferred
  • Availability to work weekends and holidays
  • Ability to stand and walk for long periods
  • Ability to lift up to 50 pounds
  • Strong customer service skills
  • Proficiency with POS systems
  • Ability to handle cash and payment transactions accurately
  • Excellent communication skills
  • Ability to work effectively in a team
  • Willingness to complete all required health and safety trainings

Job Qualifications

  • Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables
  • Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies
  • Availability to work flexible hours, including nights, weekends, and holidays
  • Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils
  • Strong communication skills, with the capability to follow and understand both written and spoken instructions
  • Able to effectively manage multiple tasks in a high-pressure environment
  • Comfortable working in tight spaces with varying noise levels and temperatures
  • Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards

Job Duties

  • Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism
  • Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor
  • Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction
  • Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions
  • Effectively use promotional strategies to enhance guest experiences and boost sales
  • Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction
  • Demonstrate proficiency in operating POS systems and handling various payment terminals
  • Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness
  • Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook
  • Perform additional duties as required to ensure the restaurant operates smoothly

Job Location

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