Job Overview
Employment Type
Part-time
Benefits
Diverse inclusive welcoming safe space for everyone
Opportunities to group
Work-life balance
Delicious food
We are competitive
Job Description
Fullers Coffee Shop is a beloved Portland establishment that has been serving the community since 1947. Known for its fast-paced breakfast dining experience, Fullers offers a welcoming atmosphere with counter service and a timeless menu that appeals to a broad range of customers. This restaurant has earned a reputation for valuing excellent customer service, creating a friendly environment where guests are greeted with a smile and treated with warmth. As a staple in Portland's dining scene for over seven decades, Fullers combines tradition with a lively breakfast service that emphasizes both quality food and exceptional hospitality.
We are current... Show More
We are current... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a fast-paced restaurant or breakfast service environment preferred
- Availability to work weekends and holidays
- Ability to stand and walk for long periods
- Ability to lift up to 50 pounds
- Strong customer service skills
- Proficiency with POS systems
- Ability to handle cash and payment transactions accurately
- Excellent communication skills
- Ability to work effectively in a team
- Willingness to complete all required health and safety trainings
Job Qualifications
- Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables
- Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies
- Availability to work flexible hours, including nights, weekends, and holidays
- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils
- Strong communication skills, with the capability to follow and understand both written and spoken instructions
- Able to effectively manage multiple tasks in a high-pressure environment
- Comfortable working in tight spaces with varying noise levels and temperatures
- Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards
Job Duties
- Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism
- Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor
- Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction
- Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions
- Effectively use promotional strategies to enhance guest experiences and boost sales
- Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction
- Demonstrate proficiency in operating POS systems and handling various payment terminals
- Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness
- Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook
- Perform additional duties as required to ensure the restaurant operates smoothly
Job Location
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