Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
vision plans
Life insurance
Short and long-term disability options
401K options
Tuition Assistance
discounted room rates at Concord managed hotels
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a leading hospitality company dedicated to providing exceptional service and creating memorable experiences for guests across its portfolio of hotels and food service outlets. Renowned for its strong company culture, Concord Hospitality places a significant emphasis on valuing and respecting its associates, fostering an environment where every team member feels appreciated and motivated. The company prides itself on its "Associate First" culture, which supports personal and professional development from entry-level interns to executive leadership. With a commitment to diversity, inclusion, and work-life balance, Concord Hospitality stands out as an employer that invests in its people, ensuring ongoing... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food service preferred
- excellent communication skills
- ability to work in a fast-paced environment
- strong customer service orientation
- availability to work flexible hours including evenings and weekends
- ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or food service preferred
- excellent interpersonal and communication skills
- ability to remain calm and effective under pressure
- basic knowledge of food and beverage service
- strong problem-solving abilities
- demonstrated responsibility and reliability
Job Duties
- Maintain a calm demeanor during periods of high volume or unusual events
- make decisions and solve problems in the interest of 100% guest satisfaction
- carefully monitor the operation of the food and beverage outlet and assist the manager in identifying and solving present and potential guest problems
- maintain a clean and organized workspace
- maintain regular and punctual attendance
- engage with and understand guests by discovering and responding to their needs through clear and pleasant communication
- assist in creating a welcoming and friendly environment for all guests
Job Location
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