Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedules
Training and Development
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company recognized as an innovator within the hospitality industry. With a dominant presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also has been rapidly expanding its global footprint across Europe, Latin America, and the Caribbean. Managing a portfolio valued at over $20 billion and generating more than $5 billion in cumulative revenues, the company is known for its expertise in all stages of the hospitality property lifecycle. This includes planning, development, recapitalization, and disposition. Highgate’s team leverages cutting-edge proprietary revenue... Show More
Job Requirements
- Ability to perform job function with attention to detail speed and accuracy
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Qualifications
- Ability to perform job function with attention to detail speed and accuracy
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
Job Duties
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
- Greet and seat guests at appropriate tables in a timely manner
- Ensure quality control of menus with regard to cleanliness and appearance
- Clear clean and reset tables/hotel spaces per client request or management instruction
- Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
Job Location
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