Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Professional development opportunities
Job Description
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Established as a dominant player in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues its rapid expansion into Europe, Latin America, and the Caribbean. With a global portfolio of properties that exceed an aggregate asset value of more than $20 billion and generate over $5 billion in cumulative revenues, Highgate stands as a trusted and expert partner to top ownership groups and major hotel brands. The company’s strength lies in its comprehensive approach... Show More
Job Requirements
- Ability to perform job function with attention to detail speed and accuracy
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule including evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city county state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Qualifications
- Ability to perform job function with attention to detail speed and accuracy
- High school diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule including evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city county state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
Job Duties
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner
- Maintain a high standard of personal appearance and grooming including wearing the proper uniform and name tag
- Greet and seat guests at appropriate tables in a timely manner
- Ensure quality control of menus with regard to cleanliness and appearance
- Clear clean and reset tables and hotel spaces per client request or management instruction
- Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
Job Location
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