Branch Receptionist

Socorro, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.50 - $16.50

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401K Matching

Roth Post-Tax Retirement Plan

Life insurance

Employer-paid disability

flexible spending accounts

Paid Time Off

Tuition Reimbursement

Paid Maternity Leave

Paid parental leave

Job Description

Glazer's Beer & Beverage is a leading distributor in the beer and beverage industry, known for its commitment to excellence and a distinctive company culture that values boldness, innovation, and fun. As a chief distributor, Glazer's serves a broad spectrum of retailers and supplier partners, striving to maintain its status as the distributor of choice in the markets it operates. The company prides itself on embracing diversity and fostering an inclusive, welcoming environment that mirrors the communities it serves. This approach not only drives innovative solutions but also ensures the success and satisfaction of its employees and partners.

Glazer's Beer & Beverage is currently seeking a Branch Receptionist to join its dynamic team. This role is integral in creating the first and lasting impression for all visitors, vendors, and customers. The Branch Receptionist is responsible for managing the reception area with professionalism and warmth, handling multi-line phone systems, processing incoming and outgoing mail, and providing essential administrative support to branch operations. This position requires a person with excellent interpersonal skills, the ability to prioritize tasks in a fast-paced environment, and a strong customer service orientation.

The Branch Receptionist position demands a consistent onsite presence to support collaboration, productivity, and overall business operations according to the schedule set by supervisors or branch management. This role involves a variety of duties, including managing conference room bookings, coordinating bulk shipments, maintaining office supply inventories, assisting with invoice reconciliations, and supporting other administrative staff as needed. Glazer's offers this opportunity to candidates who thrive in structured, yet dynamic and team-oriented settings, valuing punctuality, professional appearance, and discretion when handling confidential information.

As a part of the team at Glazer's Beer & Beverage, employees enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, 401k matching, a Roth Post-Tax Retirement Plan, life insurance, employer-paid disability coverage, flexible spending accounts, paid time off, tuition reimbursement, and paid maternity and parental leave. These benefits reflect the company's dedication to supporting the well-being, professional growth, and work-life balance of its workforce.

This role offers an inclusive work environment where every employee can bring their unique value to the table. Applicants are encouraged to apply if they possess the required skills and qualifications, as Glazer's provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. The Branch Receptionist role is an excellent opportunity for individuals looking to build a rewarding career within a well-respected, community-oriented beverage distributor.

Job Requirements

High school diploma or equivalent
1-3 years experience in a similar role
consistent punctuality and professional appearance
ability to read, write, and understand the English language
ability to sit for extended periods and lift up to 30 pounds

Job Qualifications

High school diploma or equivalent
1-3 years experience in a similar role
professional yet approachable demeanor with excellent interpersonal skills
strong customer service orientation
proficiency in Microsoft Word, Excel, and PowerPoint
experience with multi-line phone communication systems
excellent verbal and written communication skills
ability to handle confidential information with discretion
flexibility to adapt to changing priorities and willingness to take on new responsibilities

Job Duties

Serve as the first point of contact for all visitors, vendors, and customers, ensuring a welcoming and professional atmosphere
answer incoming calls promptly and route them to the appropriate personnel
maintain a safe, clean, and organized reception area at all times
provide administrative support for projects and overflow tasks, including expense account reporting, presentation preparation, and document management
maintain and update office directories and contact lists
manage conference room bookings, maintain the calendar, and prepare rooms for meetings, including lunch setups and refreshment stock
receive, sort, and distribute incoming mail and packages
deliver bulk packages to recipients and coordinate shipments via FedEx and other carriers
coordinate the delivery of bulk packages to multiple branch locations as needed
order, track, and maintain inventory of mailroom, breakroom, and general office supplies
assist with daily invoice reconciliation, scanning, and filing as required
support other administrative staff by covering phones and assisting with overflow duties during breaks or absences
monitor visitor logs and ensure compliance with branch security protocols
assist with scheduling appointments and supporting in-office events or meetings
perform other duties as assigned to support branch operations and team success