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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.25 - $21.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Annual bonus
Job Description
Our client is a respected establishment known for its commitment to exceptional client service within a professional office environment. The Client Service Department is dedicated to consistently maintaining service excellence and delivering positive experiences to all clients and visitors. The organization recognizes the importance of front-line roles in creating a welcoming and efficient atmosphere that supports both clients and internal teams. Situated in either the Chico, CA or Redding, CA office, this company offers a collaborative workplace environment focused on professionalism, client satisfaction, and operational efficiency.
We are seeking a full-time Branch Office Administrator to join the ... Show More
We are seeking a full-time Branch Office Administrator to join the ... Show More
Job Requirements
- Works in an office environment
- requires extended periods of sitting or standing at a desk, talking on the phone, and typing
- use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer
- occasionally move about inside the office to access file cabinets, office equipment, etc
- may carry or lift weight up to 10 lbs. in very limited occurrences
Job Qualifications
- Passion for excellent service and client satisfaction
- excellent verbal and written communication skills
- 2+ years of general administration and phone experience
- strict attention to detail
- ability to multi-task and prioritize work daily
- flexibility and embraces change
- strong organizational skills and ability to meet all deadlines
- strong team player and approachable
- high degree of professionalism
- proficient with Microsoft Office and navigation of systems
- BS/BA degree or equivalent work experience preferred
Job Duties
- Delivering exceptional service experiences with every client interaction
- greeting and assisting clients and guests with service requests and appointments
- receiving all deliveries and routing to the appropriate recipient
- preparing internal mail for routing to appropriate offices
- receiving, opening and sorting daily mail
- managing and reviewing calendars for advisors and preparing appropriate materials for upcoming appointments
- making outbound client calls confirming appointments
- preparing and stocking refreshments for the office daily
- restocking supplies for the office
- helping with snacks, beverages and meals as needed for the office staff or clients
- directing incoming client phone calls to appropriate departments
- managing office supplies and restocking as needed
- assisting with facilities related issues and tasks as needed
- helping Operations and Client Service with administrative duties as needed
- suggesting and embracing process improvements
- focusing on quality and accuracy of work
- consistently demonstrating Allworth's guiding principles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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