Branch Office Administrator

Our client is a respected establishment known for its commitment to exceptional client service within a professional office environment. The Client Service Department is dedicated to consistently maintaining service excellence and delivering positive experiences to all clients and visitors. The organization recognizes the importance of front-line roles in creating a welcoming and efficient atmosphere that supports both clients and internal teams. Situated in either the Chico, CA or Redding, CA office, this company offers a collaborative workplace environment focused on professionalism, client satisfaction, and operational efficiency.

We are seeking a full-time Branch Office Administrator to join the team as a key contributor to daily office functions. This non-exempt position is based strictly onsite, requiring the candidate to be present in the office five days a week. The salary range for this role is between $50,000 and $60,000 annually, with eligibility for an annual bonus based on individual performance and overall company success.

The Branch Office Administrator will serve as both the face and backbone of the office by managing front desk reception duties and performing various administrative tasks. This role demands a high degree of professionalism, strong organizational skills, and the ability to multitask in a fast-paced environment. Responsibilities include greeting and assisting clients and guests, answering and directing incoming phone calls, managing office deliveries, and coordinating appointments. Preparing necessary materials for advisor meetings and maintaining calendar accuracy are also vital components of this role.

In addition to client interaction, this administrator will oversee office upkeep by managing supplies, restocking refreshments, handling mail operations, and addressing minor facility-related issues. The position requires a proactive attitude toward process improvements and a focus on the quality and accuracy of all work performed. Embracing change and adaptability are highly valued in this role to meet the evolving needs of the office and clients.

Candidates who excel as team players and demonstrate strong interpersonal skills will thrive in this role, as collaboration across departments such as Operations and Client Service is essential. Proficiency with Microsoft Office and navigating office systems is expected to ensure smooth administrative operations. The preferred educational background includes a BS or BA degree, though equivalent work experience will also be considered.

Overall, this opportunity provides an engaging and dynamic work environment for individuals passionate about customer service and efficient office management. By joining this team, the Branch Office Administrator will play a pivotal role in enhancing client experiences while supporting the internal workings of a well-established client services organization.