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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Legends Global is a prominent entertainment and venue management company renowned for delivering exceptional event experiences across multiple locations. Among its premier venues is the Orpheum Theatre, a historic and culturally significant performing arts center that hosts a variety of events including concerts, theatrical performances, and special presentations. The organization prides itself on its commitment to customer service excellence, operational efficiency, and innovative event marketing strategies. It operates in Wichita and Andover, providing invaluable entertainment and cultural enrichment to the communities it serves. Employment with Legends Global offers a dynamic work environment where innovation, professionalism, and teamwork are highly valued.... Show More
Job Requirements
- Bachelor’s degree preferred
- minimum three years of related experience or equivalent combinations of education and experience
- experience in accounting and customer service
- supervisory experience
- ability to work flexible hours including evenings, weekends, and holidays
- ability to work with minimal supervision
- must have professional attitude and appearance
- ability to lift up to 30 lbs
- effective communication skills
- ability to handle cash and balance financial records
- experience with ticketing systems
- supervisory skills
- ability to coordinate multiple tasks and staff schedules
Job Qualifications
- Bachelor’s degree preferred
- minimum three years related experience or equivalent combinations of education and experience
- experience in accounting and customer service
- supervisory experience
- knowledge of ticket selling and box office operations
- excellent communication, problem solving, and organizational skills
- knowledge of accounting and financial procedures including record keeping and reconciliation
- ability to analyze data and figures
- knowledge of supervisory principles and practices
- ability to coordinate and schedule staff
- ability to maintain effective working relationships with clients, employees, exhibitors, patrons
- ability to work independently
- professional attitude and appearance
- tact, diplomacy, and discretion in all matters
- experience working with ProVenue Ticketing system is a plus
Job Duties
- Directs and oversees the internal control of daily box office operations as outlined in the Box Office Manual
- coordinates all ticketing information for facility personnel in a timely manner
- works with event promoters and appropriate personnel to establish ticket pricing and seating configuration as needed
- gathers all necessary ticketing setup information from promoters and/or tours, completes ticketing build sheet, and submits for build
- responsible for placing holds per promoter and/or tour specifications and maintaining oversight of inventory once event build is complete
- monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative
- prepares and presents the final box office statement and audits to the Finance Department for event settlement
- establishes files on each event including seats on-hold, complimentary tickets, sightline and trouble holds, event audits, and ticket inventory
- coordinates promoter requests for ticketing initiatives such as Groupon and Vet Tix
- communicates needs and supervises ticket sellers on event days
- prepares cash banks, opens and closes box office, and creates bank deposits from daily sales
- maintains accurate record of cash received, tickets sold, and change bank/vault
- prepares and submits daily business transaction reports
- assists or sells tickets on event days
- demonstrates excellent customer service
- assists Theatre Director with hospitality, volunteer management, and operations
- assists Director of Marketing and Booking with marketing plans, social media content, and mass email marketing
- assists with promotions and housekeeping coordination
- assists with recruiting, onboarding, training, and scheduling volunteers
- works at all Legends Global venues in Wichita and Andover
- performs other duties as assigned by Theatre Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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