Box Office Agent

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.66 - $17.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Career development opportunities

Job Description

Ticketmaster NA, a division of Live Nation Entertainment, is the world leader in live event ticketing and fan experiences. Based in Tacoma, Washington, this company has transformed the way millions of fans connect to their favorite artists, sports teams, theater productions, and cultural events. With a legacy of innovation and a commitment to exceptional service, Ticketmaster sets the standard for the ticketing industry worldwide. The organization’s dedicated Box Office team plays a vital role in delivering front-line customer service by facilitating in-person ticket sales and supporting event-goers at live venues.

The Box Office Agent position is a part-time, seasonal ... Show More

Job Requirements

Minimum of 1-year experience in sales and/or customer service
General office and cash handling experience preferred
Must be available for flexible working hours including evenings, weekends, and holidays
Ability to use Ticketmaster Point of Sale system and related technologies
Strong communication and interpersonal skills
Ability to handle cash and credit card transactions accurately
Capable of working independently and as part of a team
Must be detail-oriented and organized
Ability to manage multiple priorities under pressure

Job Qualifications

Minimum of 1-year experience in sales and/or customer service
General office and cash experience preferred
Basic foundation and understanding of event ticketing
Strong verbal and written communication skills
Ability to accommodate an extremely flexible and fluid work schedule
Service oriented with strong organizational skills
Ability to work under pressure with minimal supervision
Detail-oriented with ability to multi-task and juggle competing priorities
Passion for live events including music, pop culture, arts, theatre, and family events

Job Duties

Providing exceptional front-line customer service to ticket purchasers
Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
Working with Archtics and TM Host systems on a regular basis
Balance and account for cash and credit card receipts from sales transactions
Organizing and distributing will-call tickets
Fostering and maintaining a positive attitude towards the company and its activities
Assisting with additional duties as required to support event operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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