Bowling and Events Operations Manager

Round1 is a leading entertainment company renowned for its vibrant bowling centers, arcades, karaoke stages, and family-friendly amusement facilities. With a strong emphasis on high-quality fun and memorable experiences, Round1 has carved out a unique niche in the entertainment industry by offering diverse activities that cater to all age groups and social settings. Customers visit Round1 not only to engage in exciting leisure activities such as bowling, karaoke, and arcade games but also to enjoy a dynamic and interactive environment where fun and socialization go hand in hand. The company prides itself on outstanding customer service, a friendly atmosphere, and a commitment to maintaining a safe and enjoyable place for all visitors.

The Bowling Manager role at Round1 is a critical leadership position responsible for overseeing all aspects of the bowling department. This includes managing sales, staffing, and operational efficiency while maintaining a high level of customer satisfaction and employee morale. The manager will handle event coordination, party rentals, and ensure that the bowling lanes and equipment are well-maintained. This role requires a high degree of visibility in the bowling center to provide superior customer service, share expert bowling tips, and maintain compliance with safety and alcohol service regulations. As an essential leader in the entertainment venue, the Bowling Manager will coach and develop a dynamic team to deliver exceptional service and operational excellence.

The position demands strong business acumen, with a focus on achieving sales and profit projections through promotional activities and membership drives. The manager will be responsible for auditing sales, ensuring regulatory compliance including OSHA standards, and managing inventory needs. This role also requires hands-on operation and maintenance of bowling equipment including pinsetter systems such as VECTOR and SYNC. Physical endurance and flexibility are crucial, as the manager must regularly perform duties that involve bending, lifting, and maneuvering in an active and noisy environment.

The ideal candidate for this role possesses at least 3 to 5 years of experience within the bowling, entertainment, or hospitality sectors. They must be at least 21 years old, hold a High School Diploma or GED, and be available to work flexible hours including nights and weekends. A friendly, outgoing personality with a passion for customer interaction and entertainment is key to thriving in this position. Round1 supports employee growth with competitive benefits including paid time off, medical, dental, vision, life insurance, and a 401(k) plan with company matching. If you enjoy working in a fun and dynamic environment that values excellent service, team leadership, and operational success, this is an excellent opportunity to join the Round1 family as a Bowling Manager.