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Boutique Hotel General Manager -- Guest Experience Lead

Job Overview

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Compensation

Salary
Range $66,200.00 - $105,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses

Job Description

Our client is a renowned leader in the hospitality industry, managing a portfolio of distinguished hotels known for outstanding service and commitment to quality guest experiences. This well-established hospitality company emphasizes innovation, cultural engagement, and operational excellence to maintain a competitive edge in the market. Situated in vibrant Alexandria, Virginia, the company benefits from a rich local culture and community atmosphere, which it actively integrates into its property management philosophy. They are currently searching for a General Manager who will uphold these traditions and drive sustained growth through effective leadership and strategic operational management.

The General Manager role presents a unique and exciting opportunity to lead a dynamic hotel where every guest’s comfort and satisfaction are the paramount priorities. The successful candidate will be entrusted with developing and implementing the hotel’s operating strategy, ensuring the financial health of the property, and fostering a work environment where every team member feels motivated and valued. This role requires a seasoned hospitality professional with no less than three years in a comparable management position, demonstrating a proven track record of success and innovation in hotel operations.

Beyond the essential leadership responsibilities, the General Manager will serve as an ambassador for the hotel, cultivating meaningful relationships within the Alexandria community to enhance the hotel’s local presence and brand reputation. The ideal candidate is adventurous, gregarious, and intelligent—traits that will facilitate active engagement both with guests and the broader community, helping to shape a vibrant hotel culture that reflects its unique setting. The position not only demands operational and financial acumen but also a genuine passion for hospitality and community involvement. This is a full-time role offering a competitive salary commensurate with experience and the chance to leave a significant impact on the property’s success and its standing in the market.

Job Requirements

  • minimum of three years experience in a hospitality management role
  • bachelor’s degree in hospitality management or related field preferred
  • strong understanding of hotel operations and financial management
  • excellent verbal and written communication skills
  • proven leadership ability
  • ability to work flexible hours including weekends and holidays
  • willingness to engage with local community and represent the hotel externally

Job Qualifications

  • minimum of three years experience in a general manager or similar role within the hospitality industry
  • strong leadership and team management skills
  • excellent financial acumen and budgeting experience
  • proven ability to enhance guest satisfaction
  • skilled in community engagement and relationship building
  • outstanding communication and interpersonal skills
  • ability to innovate and adapt in a fast-paced environment

Job Duties

  • drive the hotel operating strategy
  • manage financial performance and budgeting
  • lead, develop, and inspire the hotel team
  • ensure exceptional guest experiences
  • build and maintain relationships with local community stakeholders
  • oversee daily hotel operations to maintain quality standards
  • foster a positive and inclusive hotel culture

Job Criteria

Experience

Mid Level (3-7 years)


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