Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
career advancement
Job Description
HHM Hotels is a renowned hospitality company known for its commitment to excellence, sustainability, and guest satisfaction. With a portfolio of hotels that cater to a diverse clientele, HHM Hotels emphasizes quality service, environmental responsibility, and employee growth. The company’s core values—People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It—reflect its dedication to fostering a supportive and dynamic work culture that prioritizes both its guests and employees. HHM Hotels is also proud to be an equal-opportunity employer, upholding a strict non-discrimination policy and promoting diversity across all levels of its organization.
The Bistro Server role at HHM Hotels is a vital position within the food and beverage department, designed to provide exceptional service to guests while maintaining the standards and sustainability practices that the brand champions. Serving food and beverages in a courteous and friendly manner, the Bistro Server plays a key role in creating memorable guest experiences. This position requires not only a strong customer service focus but also adaptability and teamwork, as servers may be called upon to perform a variety of food and beverage functions including bartending and bussing during busy periods or staffing shortages.
The Bistro Server is expected to start their shift by setting up necessary supplies and maintaining a well-stocked work area throughout the service period. They will be responsible for taking orders, communicating dietary needs and special requests to the kitchen, preparing certain food and beverages when necessary, handling payments, and ensuring thorough cleanliness and safety protocols are followed. Safety is particularly emphasized, with adherence to MSDS, OSHA standards, and regulations concerning the service of alcoholic beverages.
One defining element of this role is the commitment to HHM Hotels’ EarthView sustainability program, which encourages environmentally friendly practices within the workplace. Servers are expected to embody this commitment daily, promoting a culture of sustainability as part of their routine duties.
This role offers a clear growth path within the organization, with progression opportunities through positions like Banquet Server/Captain, Restaurant Supervisor, Restaurant Manager, and Banquet Manager. As part of a reputable hospitality chain, the Bistro Server role provides valuable experience in the food and beverage industry, especially for individuals seeking to build a long-term career with pathways for advancement.
Working as a Bistro Server at HHM Hotels requires stamina and physical endurance, given the standing, walking, lifting, and other physical demands. The position typically involves variable work schedules including holidays, weekends, and alternate shifts, making flexibility and a positive attitude essential to thriving in this environment.
Overall, the Bistro Server is crucial in delivering HHM Hotels’ promise of only excellence and heartfelt service, ensuring guests leave with a lasting positive impression. With comprehensive training, a supportive work environment, and opportunities for personal and professional development, this role fits individuals passionate about hospitality and dedicated to making a difference in every guest's experience.
The Bistro Server role at HHM Hotels is a vital position within the food and beverage department, designed to provide exceptional service to guests while maintaining the standards and sustainability practices that the brand champions. Serving food and beverages in a courteous and friendly manner, the Bistro Server plays a key role in creating memorable guest experiences. This position requires not only a strong customer service focus but also adaptability and teamwork, as servers may be called upon to perform a variety of food and beverage functions including bartending and bussing during busy periods or staffing shortages.
The Bistro Server is expected to start their shift by setting up necessary supplies and maintaining a well-stocked work area throughout the service period. They will be responsible for taking orders, communicating dietary needs and special requests to the kitchen, preparing certain food and beverages when necessary, handling payments, and ensuring thorough cleanliness and safety protocols are followed. Safety is particularly emphasized, with adherence to MSDS, OSHA standards, and regulations concerning the service of alcoholic beverages.
One defining element of this role is the commitment to HHM Hotels’ EarthView sustainability program, which encourages environmentally friendly practices within the workplace. Servers are expected to embody this commitment daily, promoting a culture of sustainability as part of their routine duties.
This role offers a clear growth path within the organization, with progression opportunities through positions like Banquet Server/Captain, Restaurant Supervisor, Restaurant Manager, and Banquet Manager. As part of a reputable hospitality chain, the Bistro Server role provides valuable experience in the food and beverage industry, especially for individuals seeking to build a long-term career with pathways for advancement.
Working as a Bistro Server at HHM Hotels requires stamina and physical endurance, given the standing, walking, lifting, and other physical demands. The position typically involves variable work schedules including holidays, weekends, and alternate shifts, making flexibility and a positive attitude essential to thriving in this environment.
Overall, the Bistro Server is crucial in delivering HHM Hotels’ promise of only excellence and heartfelt service, ensuring guests leave with a lasting positive impression. With comprehensive training, a supportive work environment, and opportunities for personal and professional development, this role fits individuals passionate about hospitality and dedicated to making a difference in every guest's experience.
Job Requirements
- High School diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Qualifications
- High School diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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